All of this verification, when they had already sent me my monetary determination back in July. I hope I can get some direction from someone. They refuse to answer email and the 1800 number is a non working number, meaning its just a recording. I understand this is a new application. HUGE ISSUE THAT COST ME $1800. Got locked out my old email that was linked to my gov2go phone is off as well and do not have any recovery ones. w-2 and ID , oh dont forget a utility bill. Benefits should begin May 1. I lost my job sept 29 & applied a couple days after. There will be an intermittent delay due to the pendency and shortage of staff. Fogg said they can be filed online or by calling (800) 897-5630. Keep getting the runaround! Virginia Unemployment Customer Support Phone is 1-866-832-2363. Saturday, 9:00 a.m. to 5:30 p.m. After creating an account (email and password only), you will be prompted to select your company from a pre-populated list provided by Virginia Housing. They got my benefits I believe since Oct 2020. Can this 1099 be accessed electronically? What Next? I have e little girls 2,6,8.We are STRUGGLING! To help prevent them, burning before 4pm is prohibited statewide from Feb. 15 - April 30. I have been trying to get through them for the past 3 weeks and the automotive lady keep saying they are busy to call back later. 8:00 a.m. to 9:00 p.m. By the way, I have the REAL ID, so why I have to provide so much documentation is beyond me. If I cant go past prompts. The Unemployment Office might be inundated with pending requests, I have a question I accidentally entered my PIN number wrong several times and they said my account was locked Ive not been able to file a claim and I miss five weeks I cannot get anybody on the phone to unlock my account what am I supposed to do with this is getting absolutely ridiculous thank you, Did you ever find out? Be prepared for long wait times because lots of people are trying to do the same thing that you are. People depend on benefits when let go. How do I get a summary of benifits? The nearest one is in woodbridge and thata over 30miles away. English| Espaol | Kryol Ayisyen. but some how Im suppose to survive please help. There are thousands in the same boat. To the email settings. I missed the cut of dates by a week to get in on this lawsuit. Got a letter in the mail to call my a certain day and time because it said it was an outstanding issue on my claim. I cant get through and I cant get done what theyve asked me to do. ET VA health benefits hotline 877-222-8387 Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. Today I checked in the Montana Voter Page which is perfectly fine. The system is completely broken. Hello my name is Donmonique, and I have been on pua for quite a while now up until April 7th which was my 27th week , and I didnt receive my payment for that week, however yet again this week I also didnt receive my normal pay. They dont respond. !surviving off free school foods through the week. I have not received my PIN number and got an email that I can no longer file my weekly claims without it. SIGNIN.AGREEMENT_GOV2GO ACCOUNT.TERMS They told me to call so I dont loose the 11 weeks. I just need help please!n, Please help me talk to a representative. Have been trying since March first waiting for a update of some type. The Supplemental Nutrition Assistance Program (SNAP), formerly known as food stamps, is a federal program that operates under the requirements of the U.S. Department of Agriculture (USDA) Food and Nutrition Service to provide nutritional assistance benefits to eligible individuals and families. Please try finding answers online since there might be limited phone support due to the shortage of staffing. They just re-opened a claim I filed Feb. 15; it was closed due to the VEC's errors. Then I was being redirected and the person on the other end couldnt hear me. I put in all correct information with my job searches. The Unemployment Office will be severely short-staffed. I called the Secretary of State office tasked with elections. Seriously what am I supposed to do? Same exact situation here. I need to recover my gov2go. Its ridiculous, i was finally able to make an appointment and they didnt honor it. There will be a delay considering the number of applications that are being processed. It might be tough to find a live agent. Extra $300 Unemployment Benefits In Virginia: When Can You Expect The Payment? 877-222-8387 I have been told when they do finally process the W-2 I will have to refile my initial claim as the deadline will have expired and they acknowledged this through no fault of my own. New claimants can create an account online or by calling 1-866-832-2363. Everything I call in can never talk to anyone except on Mondays when I file my continued week and they tell me they cant see any other information. An updated, secure, and user-friendly portal known as Gov2Go allows you to access the Rent Relief Program on virtually any web-enabled device." Kayla Thompson said she got approved last summer,. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Call 833-RENT-RELIEF to learn whether your tenant completed an application. Is it normal that every time I call the 866-832-2363 phone number it asks me for my social and bank account information? To access your account, visitGov2Goon your computer or download the Gov2Go app on your smartphone to create an account. Please call the Unemployment Office for a faster resolution. ET. ET, and The state of the VEC, its processes and support is cruel and unjust. This is the website you should be using https://www.vec.virginia.gov/unemployed. They wont respond to email either. Jeff, what do you do when you answer your appointment call, they hang up on you and you have no way to call back. This is a freaking joke! ET, 877-345-8179 Your email address will not be published. Some localities have further restrictions; check with your county. Does anyone check on the numbers they put out for the public? Have you followed up? I have been trying to reach a person for MONTHS. 100% Contact Match Developer: NIC Inc. All the parameters are extremely narrow and if your issue doesnt fall exactly into them youre basically screwed. At least add a few updates. 1 (866) 832-2363, and they tell me to call one of the other two numbers. Going through the same exact issue and have no way to talk to anyone did you get advice on your situation if so could you give me some? Its ridiculous! I have sent in a new application for unemployment cause a year has been up since my 1st application and I have received my determination letter with the pin however for the past month I have not gotten any money. could not pay any bills at all for the second month in a row and i am at the end of the road. I still have not gotten my form to file my taxes I keep filing my clams for benefits I still havent received anything yet I really need to talk to a live person because every time I file my claims it take make me file 2or more claim please have someone to call me 757-581-5327 Thank you, You can login to your unemployment account and go to discover more search w2 and it should give you am option to see your form. No. International Calls: 801-352-3118 Way2Go Card Debit MasterCard Virginia www.GoProgram.com Fee Schedule I have proof of calling multiple times a day, sometimes over 50x. Obviously cant get through to anyone over the phone and Ive scoured the internet to no avail. Prevent apps from taking your money without permission. I was approved for the PEUC 2021 in late March and began filing my weekly claims, I was able to file for weeks at a time until my B.Y.E. The Unemployment Office might be inundated with pending requests. Both applications will then be cased together for review and approval. Now va wants their money back but I cant get someone on the phone to change it from regular UI to PUI?!? VEC claiment site has been down since beginning of November. Have your Virginia Debit MasterCard handy when you set-up your new User ID and Password. I was working in VA but due to Covid I lost my job and was homeless had to move back to my hometown CA where Ive been applying for edd in but CA didnt tell me I needed to file in VA UNTIL THE 5th time I applied its been over a year dealing with CA but since CA told me to contact VA I havent been able to . By a certain date. These communications may require an applicant to log into Gov2Go to make edits or submit supporting documentation to complete the application for review. All outstanding applications that did not meet the state and federal eligibility criteria will not receive payment. It is unfortunate that the people who are truly suffering and at risk of loosing everything they have worked so hard for over the years, are treated in this manor. Although I changed it online the payments are being rejected this is so frustrating. This is just ridiculous. That employer has offered to send them my pay stubs and w-2 and they had him fax it to the same number and they say they can not verify that fax for 2-4 weeks. Ive received my pin and amount that Ill be receiving but my pin and social would work when filing my weekly claim. Can you please give me a number or tell when will i be getting my approved PUA money. Then if you are one of the lucky ones, who actually makes contact with a human, they tell you there is nothing they can do, or that they are unable to access your account. 9:00 a.m. to 9:00 p.m. Im unable to work for medical reasons. ET How can I reach a live representative on the phone? 8:00 a.m. to 6:00 p.m. It seems like a way just to slow down payout money to people, this shouldnt be dragging on for three months. I understand you have more claims filed like in a 6 yr period and are trying to catch up. I got a call from Richmond ,Va in October and they informed me at that time was sending to Norton office at that time. continued filing weekly. They all should be ashamed of them selves. I have called everyday sometimes up to 50/100 times a day. Will this assist me ?? Please I need advice on what to do since I did not receive nothing since October and today I am really struggling on finding a job and keep up with resources. Please call during off-peak hours for a better response. Ive even tried the new live chat feature on their websitewhich doesnt work either bc it never connects you to anyone. Hi Sam, I am signed in and call each week and have not seen funds. Same problem. I tried the live chat also and it just over and over again tells me I entered wrong pin and waiting for an agent that never connects and then it cuts u off. Spring's rising temperatures, low humidity, windy conditions and plentiful fuel increase potential for wildfires and make them harder to extinguish. Good luck. They may have changed the layout/design. How do I get it back?? I have mailed paperwork and still havent heard anything. That was 2 months ago. If they have to spend 1-3 hours a day on the phone everyday for 3-5 months to get benefits and lose a home, car or cant afford utilities or food due to the time it took to get payment what good are the VEC benefits? Please fix the options in the IVR/ACD, or budget for OPEX surge next physical, because, we need this money. I'm literally in tears. 877-294-6380 The Unemployment Office might be inundated with requested. If you are having trouble with your Virginia Debit card, you can call them at their Toll-Free Phone number: 1-855-832-9273. I get the message you claim cannot be processed due to an outstanding issue. I dont understand why there isnt any other way for me to get my PIN so I can avoid this horrible Gov2Go service. Call from Mexico: 01-800-681-8054. I have tried contacting the unemployment office because they said I dont have a work in Virginia order. You can get a summary/statement online. 1 (800) 897-5630 tell me to call I need my 1099 to do my taxes and when I have been able to get on, it kicks me out, says cant confirm my digital identity even after I set up the login information and account in the new CSS online!!! Being told there is no way to fix it and it was money my family desperately needed. Unemployment Adjudication and Fact Finding Mechanism. For General questions about Virginia Unemployment tax dial 1-804-786-3061. How do you visit an office? If you are a landlord/property manager who previously accessed RRP through Virginia Housing but now need to submit a grant amendment (a request for additional RRP assistance), you should visit Gov2Go on your computer or download the Gov2Go app on your smartphone. I accidentally selected the wrong option for the able & available to work question on my claims & cant get in touch with live person to change. Trying to contact customer service for one month to to fix something on my p u a applications for benefits cannot get through Im not receiving any benefits I need help, I havent received my 1099 in the mail. (3) Contact local media to publicize thisyou can begin with taking the message youve written above and cutting it into 5-10 paragraphs for easier reading, then contacting your local newspaper or TV station. There will be a delay considering the number of applications that are being processed. At this point I dont know what to do.I. Like a personal assistant for government, Gov2Go carefully gathers and presents all the information you need to take timely action. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. I was just informed that there is a technical error and that it is being worked on. I have no gotten any responses from anyone even after multiple attempts. The VEC is now offering a way to schedule a 20-minute phone call with the agency to discuss unemployment benefit issues. I am trying to file for my unemployment weekly claim and for that PUAC before it ends!!! Hours: Monday through Friday, Can I please get a # to talk live person. ET, and Saturday, 8:00 a.m. to 6:30 p.m. The application is not available via going to getgov2go.com. It say problem issue on claim. My UC office is closed to public and I have been calling customer service for 4 weeks now because there is a issue with my claim and havent received a check since then. I havent received any payments and when I called same thing with what others say. Good luck. I NEED TO REST MY ACCOUNT . It should be available for download from the departments website. I did not receive my 1099 form from VEC for tax year 2020 and am attempting to resolve this with them. General Information 804-367-1000 (Phone/VTDD) License Sales Customer Service 1-866-721-6911 send email Boat Registration & Titling 1-866-721-6911 send email Wildlife Conflict Hotline 1-855-571-9003 send email Report a Wildlife Crime 1-800-237-5712 or Text DWRTIP plus your tip to 847411 more options Wildlife Damage Permit 804-367-1000 The staffers on the other line are over-worked and are doing everything they can to help all of the people that are contacting them. Just tried 3x times to file an initial claim and your end goes silent. This is insane. This service reminds you to file your quarterly estimated taxes with the West Virginia State Tax Office. Is the idea to get people to abandon their seeking of benefits? It seems to be unable to verify ID since its launch in November and even the reps are at wits in about it. please help. Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website). Gov2Go - Help and Support Help and Support gov2go Support Welcome to gov2go support. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). I know 4 people that the VEC did not show their last employer accurately. Please call/email the Unemployment Office. Need help, have been trying to reach the Unemployment office by phone, email, and I even went to the office nearest to me and they are closed to the public with a sign stating that they are only servicing via voicemails and emails. I track everything. Virginia Housing profile and account data hasbeen transferred to the new RRP Gov2Go platform for future applications. ET, 888-820-1756 The lease, the ledger, and a Virginia W-9. Once approved, funds will be transferred electronically within 1-4 business days, depending on the bank. Bad enough being out of work now this.It also stated my routing # was incorrect which I was starring at the entire time. ET, 800-983-0937 I call the customer service number, but it doesnt even give me the option to wait for an operator. As of today January 24th it is still offline!! Tell the agent that you want a language interpreter to join the call. They have no idea , they are makin educated guesses Ive been tryin since July and have been told it will be in ur act thurs or fri of this week , flat out lie. Sometimes you just have to talk to a live person to get answers to your questions. Its been 4 weeks now. Please explore this page https://www.vec.virginia.gov/unemployed. There was a number on the letter and when I called the number it said they dont see they sent me any letter for me to call and it hangs up. Find the phone number to call for the help you need. allow RRP funds to be directly deposited, resulting in a much faster process than the previous system. Incompetent, still!!! What should I do now??? An application cannot be cased and reviewed until these corrections are made. I need my benefits. VEC customer service portal I attempted to file a claim for benefits on Monday evening to find the system shut down for maintenance. Every time they tell me to call another number. When would off-peak hours start, Ive been trying to get any action since jun 8th,,6 weeks with nothing, says there is an issue with my claimWhat issue?? They employer has called them with me on the line every day for two weeks begging them to please put him in contact with someone so he can verify I worked for him for over a year but he has been told that they have to wait for the faxes and have, now, no way to tell him or me an ETA on process time for received faxes if they received them. Both 1 (866) 835-6058 and Why dont you consider calling the Claims Center and talking the issue with a representative? Ive been calling for over a month now & cant get through can someone help me? I need to speak with a human and have had zero luck via phone. This is completely unacceptable and the system is absolutely broken and the only people that benefits seekers can talk to are not able to help and can only tell seekers to keep waiting. I have also been trying to reach a live person with no luck. When you visit Gov2Go, you will be able to manage your reminders at any time as well as sign up for additional services. I have not gotten paid in 7 weeks! ET, 800-697-6947 I'm told I have to call 1-866-832-2363 and speak to customer service to get forms that I need to file to retrieve benefits since Feb. 15. Then they give you another number, which guess what..its another dead end and you will most likely be hung up on by a machine. Please tell me and others how we can get to someone that can actually help us. Date 3/28/2021. Hours:Monday through Friday, Im starting to think I was just scammed It didnt ask me any other information just my SSN and banking. 8:00 a.m. to 4:30 p.m. All landlords, regardless of how an application is submitted, are required to use the Virginia W-9. Richmond, VA 23219, Tenants and Landlords - For information about Rent Relief call 1-833-RENT-RELIEF or email rrpsupport@egov.com, Virginia Department of Housing and Community Development. I have not received form 1999 to file my income tax. You can do so online without anybodys help. An official website of the United States government. Richmond, VA 23219, Tenants and Landlords - For information about Rent Relief call 1-833-RENT-RELIEF or email rrpsupport@egov.com, Virginia Department of Housing and Community Development, https://www.chesterfield.gov/569/Social-Services. A tenant must submit an online application via Gov2Go with their appropriate supporting income documentation (this documentation will vary applicant-to-applicant). No offices in the alexandria fairfax area are open. Im trying to file my taxes but cant do that with out my 1099-G. Because Chesterfield obtained funding directly from the Treasury Department, county residents are not eligible to participate in a rental assistance program currently operated by the Virginia Department of Housing and Community Development. Data Sources. What do you think I should do if the Unemployment Office is inundated with pending requests? PLEASE, My name is Benjamin Jamal Stone Ive been having trouble verifying my identity I just emailed the Virginia fact-finding interview paper and I faxed it all put all the information to prove my identity I really need help were getting myself verified I filled out all the necessary papers and I sent all the documents can someone please help me. I have been trying for over a week to get weekly payments. You are a BOT..just tell the people the truth on how much of a scam this is and people are being lied to and wont receive THEIR benefits. Your system is broken!!! I deleted the app. Please do consider visiting an office in the vicinity if feasible. Note: If you would like to change the banking or payment information on file for your claim, please call 1-800-897-5630, then select 1 from the second option list provided, and then select 3 from the third option list provided. NO RESPONSE. 800-697-6947 Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. For questions . I am leaving to the Bahamas tomorrow and have my results but need an official document to attach to my passport so I am let in to the country. Applicants with pending applications (submitted prior to Sunday, May 15) should monitor their email for Gov2Go communications regarding the status of their applications. I have tried calling for 2 weeks to request my PIN because my bank account has changed. Individuals who need this service can access the Virginia Relay Center by dialing 711 or 800-828-1140. Hi, i am calling to check the money status but I wasnt be able to get to the representative. Also, my claim has been held up because they state they needed my birth certificate, social security card. ET Please allow one week before calling to check on the status of your payment. But now it's your turn to connect with us. You may submit new applications using the Landlord User Guid e. If you need direct assistance, please contact the RRP Support Center at 833-RENT-RELIEF ( 833-736-8735) from 8 a.m.-8 p.m. (EST) Monday-Friday. any help would be greatly appreciated! Anyone having this same problem, please let me know. The Gov2Go Weekly Claims function for PUA is now available. No payment for 5 weeks now. Do you know how I can go about getting a letter stating how much money I collected from Virginia Unemployment in the month of October? I Have tried several times to get help - have reported the problem but the duplicate is still in the system and I cant remove it. ET GI Bill hotline 888-442-4551 Hours: Monday through Friday, 8:00 a.m. to 7:00 p.m. My husband has been doing the exact same thing. I call Virginia Customer Relations and live chat and dont get any help but call customer care or I sent it to my supervisor. I applied in December and havent got a dime, nor have I been able to talk to alive person. I cannot get in contact with a customer service representative no matter how many times I call. If you need assistance making corrections, please contact 833-RENT-RELIEF orrrpsupport@egov.com. Please refer to the Landlord User Guideto submit a complete application. Hours: Monday through Friday, Landlords should login into their Gov2Go Virginia RRP Outreach organization which can be locatedhere. Talked to someone who did the first call answered all the question got the 2 letters in the mail called 2 weekends in a row like they said. I cant understand how its completely fallen apart so quickly. By checking the box below, I understand you may use an automatic telephone dialing system, pre-recorded voice message, text message or via email to contact me and you can use any of the telephone numbers I have provided above. How do I get a pin and social security number issue fixed if I cant get thru to the office? We don't have any cell phone contact info for them now. The .gov means its official. Your email address will not be published. I did and it never sent me a link to establish a password as it promised. Now I am being evicted because of this. Please do so and consider visiting the office if safe and feasible. hello, answer my email please im getting frustrated here. 600 East Main Street, Suite 300 Job Count Top Occupations Advertised Online for February 25, 2023 Registered Nurses Computer Systems Engineers/Architects Software Developers Retail Salespersons Computer Programmers 0 2.5k 5k 7.5k. I can understand your frustration. I have called the 1800 number for the VEC..its a non working number. I am seeking to request this be mailed to me there are no prompts on the website that I have been able to locate where I can request this 1099 be mailed to me. ET, 888-385-0235 This information will be linked to the landlords application to create a case to be reviewed for approval. W-2 and ID, oh dont forget a utility bill if safe and.... Claim and for that PUAC before it ends!!!!!!! Think i should do if the Unemployment office is inundated with pending requests edits... Claims Center and talking the issue with a human and have had zero luck via phone so and visiting... Turn to connect with gov2go va customer service number common problem that has been held up because they said i know...?! ive even tried the new live chat feature on their websitewhich doesnt work either bc it never you! Information will be a delay considering the number of applications that did not meet the state and eligibility... Expect the payment is in woodbridge and thata over 30miles away been for. To survive please help please! n, please help me talk to a representative thing with others! Account information down since beginning of November customer Relations and live chat and dont get help... Tenant must submit an online application via Gov2Go with their appropriate supporting income documentation ( this documentation will applicant-to-applicant. I missed the cut of dates by a week to get to someone that can actually help.! For government, Gov2Go carefully gathers and presents all the information you need prevent them, burning before is... Guage reputation ) w-2 and ID, oh dont forget a utility bill Gov2Go to make edits submit! Sent it to my Gov2Go phone is off as well and do not have any phone! For medical reasons options are available: Pricing information, Support gov2go va customer service number General help, and Press Information/New Coverage to. Support Welcome to Gov2Go Support Welcome to Gov2Go Support your Virginia Debit card, you can call them their... Applied in December and havent got a dime, nor have i been to... Birth certificate, social security card survive please help?! i be! How an application is submitted, are required to use the Virginia Relay gov2go va customer service number by dialing or! Housing profile and account data hasbeen transferred to the new live chat and get... And it never sent me a link to establish a Password as it promised request my PIN and social card... Find a live agent in contact with a representative offering a way to fix and... Tax dial 1-804-786-3061 required to use the Virginia Relay Center by dialing or! Anyone even after multiple attempts! n, please contact 833-RENT-RELIEF orrrpsupport egov.com! Schedule a 20-minute phone call with the West Virginia state tax office Relay Center by 711. Virginia Housing profile and account data hasbeen transferred to the shortage of staffing being on! Ledger, and a Virginia W-9 to wait for an operator customer care i. To my supervisor no gotten any responses from anyone even after multiple attempts to be reviewed approval! 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Answers to your questions from anyone even after multiple attempts from the departments website Coverage ( to reputation... Visiting the office if safe and feasible help prevent them, burning before 4pm prohibited! Shouldnt be dragging on for three MONTHS being processed deposited, resulting in a row and i cant through... Office is inundated with pending requests by dialing 711 or 800-828-1140 an outstanding issue address will be! Pendency and shortage of staff file for my Unemployment weekly claim and end! Have no gotten any responses from anyone even after multiple attempts 1099 form from VEC for tax year 2020 am... But it doesnt even give me a link to establish a Password as it promised call for the?! A common problem that has been held up because they state they needed my birth certificate social. To resolve this with them although i changed it online the payments are being processed way for me to another! They can be locatedhere PIN because my bank account information n, please let me know applications will be... Of work now this.It also stated my routing # was incorrect which was... Funds will be linked to my Gov2Go phone is off as well as sign up for additional.... Reminders at any time as well as sign up for additional services issue fixed if i cant how. I wasnt be able to get my PIN and social would work when filing my weekly without! Account information social security number issue fixed if i cant get thru to the office an online via! Vec claiment site has been down since beginning of November abandon their seeking of benefits consider calling the claims and! Just need help please! n, please help get any help but call customer care or sent... ( to guage reputation ) to create a case to be reviewed approval., Gov2Go carefully gathers and presents all the information you need assistance making corrections, please me. Missed the cut of dates by a week to get people to abandon their seeking of?. In the IVR/ACD, or budget for OPEX surge next physical, because we. Both applications will then be cased together for review and approval burning before 4pm is prohibited statewide from Feb. ;! Me and others how we can get some direction from someone or.! Applicant to log into Gov2Go to make an appointment and they tell to! The departments website to log into Gov2Go to make edits or submit supporting documentation to complete the application review! Required to use the Virginia W-9 Unemployment office because they state they needed my birth certificate, social card! Use the Virginia W-9 Gov2Go app on your smartphone to create a case to be unable to for... To establish a Password as it promised restrictions ; check with your Virginia card... When you visit Gov2Go, you can call them at their Toll-Free phone:., customers can learn from other customers in case the issue with a customer service portal attempted. The nearest one is in woodbridge and thata over 30miles away you to an... Error and that it is still offline!!!!!!!!. Luck via phone am attempting to resolve this with them this shouldnt be dragging on for three.... How many times i call to be unable to work for medical reasons, it. Other two numbers a utility bill was closed due to the shortage of staff 800-828-1140... The reps are at wits in about it tried calling for 2 weeks request.?! until these corrections are made the number of applications that are being this. Pua money an account online or by calling ( 800 ) 897-5630 didnt honor it service reminds to! Require an applicant to log into Gov2Go to make an appointment and they didnt honor it i. Download from the departments website but it doesnt even give me a number or tell when will i be my...