Breeze configures their cabin with a 22 configuration in first class and 32 in Nicer (Premium Economy) and Nice (Economy). United P.S. Los Angeles, CA (LAX) - Newark, NJ (EWR) Thursday, November 23, 2017. Gone were the CAL friendly and knowledgeable FA's and great First/Business class menus and food service. There was a Saks Fifth Avenue pillow and day blanket. I am a frequent traveler and have traveled domestic and international prior to pandemic. Outboard gate agent horrible as we stood in group 2 line as paid First Class (Yes, honey, the upgrade cleared ;-) ) Between not in uniform military and families + there were 30 people in Group 1 Gate agent rudely answered. Tough to go wrong there.". United partners with Sunday Riley to provide skincare products for everything from in-flight amenity kits to soaps and lotions in lavatories and lounges. Read More. In order to prevent yourself for getting stuck with one of the 777-200s with the old business class seats, make sure that the business class seating configuration on the aircraft for the flight your booking is 1-2-1 (and not 2-4-2). Well not too long ago Domestic First was not offered separate boarding. wants United to be worlds greatest airline, Air India Bans Employees From Posting Criticism On Social Media, The Impact Of Vaccine Diplomacy On Travel, When Death Occurs On United Airlines Island Hopper, United Airlines Refreshes Domestic First Class Menu, Air Canada + United Airlines Announce New Transborder Routes, World Of Hyatt Erodes Value With 2023 Devaluation, But Remains Incredibly Valuable, Review: LOT Polish Elite Club Lounge Warsaw (WAW), Ex-Marine Arrested After Trying To Board Florida Flight With Guns And Fake Badge, Why Would I Need Pants On? (Woman Strides Through Miami Airport), American Airlines Flight Attendant Pens Viral Resignation Letter, Of Course Southwest Airlines CEO Flew First Class On American Airlines, When Flight Attendants Told Her To Stop Smoking In Lavatory, She Stripped And Attacked Them. Honestly I don't think the chicken looks that bad in appearance, though I find the choice of vegetables odd. OkAGREE completely. Sounds like you had an OH-ARGHH-DDD based crew full of battleship greys. United Airlines Boeing 787-9 at Maui Kahului Airport (OGG). Love you all and Lucky and One Mile at a Time! This is the return of premium route catering, and its worse than ever. However, during COVID times, United is serving all courses at the same timeincluding a single-serve ice cream cup for dessert service instead of its famous Polaris sundae. 16 business class, 16 premium economy) Created by potrace 1.15, written by Peter . And, non-U.S. carriers, such as the JAL from NRT to Honolulu in Coach, I flew in 2016, served TWO great meals, and offered service better than UA. At least I can fly there private at 34. Stop expecting more, you'll always be disappointed. Come to find out, getting to the Honolulu Airport at 5 AM is a lot easier than it sounds. As a side note - my last few AA flights have forgotten the catering. That flight from Europe is a bit*h eh. To get the best deals on United business class, become a Going Elite member. Also enjoy the vaporware meal on Delta from HNL-MSP - nothing. I especially like the first in your Conclusion of the three aircraft facing that panoramic view of the Manhattan skyline. In general, Ive always been a pretty big fan of the Polaris life-flat business class seat. Please view our advertising policy page for additional details about our partners. I wanted to go to sleep, it was a 10pm flight. I wanted to go to sleep, it was a 10pm flight. FA Laura saved the day with wonderful service. Now they come around with a basket of non-nutritious crap. JT has written about credit cards and points & miles since 2015. Dont get the priority boarding concept. And it shows. Did you make all those crisp photos with an iPhone? Even in first class, there is no reason for me to spend any longer inside that tube than required. Vegetables were perfectly cooked and the bread was soft and warm. Only one meal on the 7.5 hour flight to Honolulu (HLN). I appreciated that there were individual air nozzles, since airplane cabins can otherwise feel pretty warm, especially when wearing a mask. American boards Executive Platinum members after first class, Delta boards Diamond Medallion members with first class. Offer a snack box for the second service! Uber and Lyft are similarly expensive - by the time you add the toll and tip you're looking at close to $110 by car. Lol. Not every internationally configured aircraft in United's fleet features the new Polaris seat. That means you don't have to look for a needle in a haystack to get a good onboard experience. Thats good pricing, and speeds were acceptable. Yikes, that food looks disgusting! to Los Angeles Intl. United offer a plethora of different products from their brand new Boeing 787-10 plane complete with Polaris product, to their currently grounded 777-300s which feature perhaps the world's worst. This is an interesting review, but I have some reservations about the facts. Its a quick flight time between San Francisco and New York at just 5 hours and 13 minutes. Im a fan of Polaris seats personally I think theyre roughly on par with reverse herringbone seats, as I dont have a strong preference one way or another. I'm lucky that I ended up being able to review two products head-to-head on my recent trip to Hawaii.While I flew American Airlines' 777-200 business class from Dallas to Maui, I ended up flying United Airlines' 787-9 business class from Maui to Chicago, thanks to a last minute change.. Paul, who could not have been nicer, said "we have one extra fried rice entree", and he gave me that. I don't think I will use United business in the future given the latest experience. Given the long journey, I decided to spend additional amount for the Business class upgrade for comfort. Sounds like that's what you got (and a bit more). Pre Departure Berverage served in a plastic cup? However, the price depends on many factors and isn't published. Upgrades to United Polaris business class cost: If there's space in business class, United will sometimes offer travelers the option to pay to upgrade their flight to United Polaris business class. Drag-me-off-the-plane United, Sky-Peso Delta, Discount Doug's AA, No Power or Peanut Southwest there's no incentive for any of these guys to go above and beyond. (there were no pre-departure beverages, understandably). Disappointing. They dont want you. Simply an illusion. When I told the flight attendant about my concern, the flight attendant acknowledged about it and mentioned that they are aware of the crooked flat bed. Great article. I was not sure whether it is how this airline functions in general or just how they boarded at the SJO airport. However I have to fly with United airlines next week because I have no other options at that day. That being said, the business class seat on . In 2016, United introduced a new Polaris business class product that was meant to be the new "North Star" for international business class. Why are you being so rude? Theyre no longer really cutting edge, though. United offers two main ways to upgrade into United Polaris: MileagePlus Upgrades and PlusPoints upgrades. Appallingly disgusting food. In the old days you would just use the Post security connector (stil lthere at SFo) to the Inrernational Gates and use the SingaporeAir and EVA lounges, no swallowed up by the Polaris Lounge It is often quicker after checking in at Domestic Gates UA to use skytrain and enter via International GAtes (passport ready) and use to post security connector to United Domestic, Flying this on the 787-10 in may on the same route so v helpful knowing that to expect, Shame the Polaris dining is out of bounds, especially since AA allows Flagship First dining on the transcontinental run, Nothing beats Flagship First Dining at LAX and JFK pre COVID, but SFO doesn't have a Flagship First Dining Room. Perhaps one day. Search for Los Angeles flights on KAYAK now to find the best deal. It never ceases to amaze me quite how awful the US legacy carriers are! This transcontinental hop breezes by in Uniteds flagship business class. The best thing United has is its website and the ease of selecting flights on the *alliance airlines. In terms of a spacious first class product, the @E, Nearly five years ago, I took a break from I, United Airlines' new Polaris seat is a huge improv. We search for deals and let you know when we find incredible fares. Amazing United EWR to LAX Flight Deals. Most of United's 777-200ER aircraft have been retrofitted with the new Polaris seats. My thoughtwell maybe United should pour some of their profits back into passenger service, instead of dividends for their shareholders. I flew the UA 787-9 in Polaris class last week internationally with high expectations. Their original comforter equalled the Casper, but it seems to have been mothballed. Earlier this week I flew Polaris on a 787-10 from Europe to IAD. . Worse food ever. Thats a nonstarter. Very unacceptable if not illegal? I am a 1K member on UA due to business travel on partner airlines, but truly means little knowing what UA had too offer. That chicken looks worse than discounted frozen dinners. You can rest in a daybed in United's Quiet suites and refresh in the lounge's private shower suites. Bc u wont pay for it United sucks, but Delta still best. It is nice to have the new(er) Polaris on Guam flights now, but Boarding and Catering are pure junk. If you're flying United business class, . The highs include that the gate agent was awesome she had a great personality, and cracked some jokes that were actually funny. Search . What was the experience like on this 7hr21min, 4,000+ mile flight? Now that food/beverage service is back, y'all wanna complain about the food quality. @lucky, I will also say that my flight choices are limited to United and AA due to airport offerings, and I have seen your many posts in the past complaining about unhealthy American meals and the whole time I felt well clearly he hasnt seen United meals if hes complaining about foods having too many calories (instead of their flavor). It was breakfast, and it was worse than the quarantine meals I got at Guam's Dunsit Thai Resort hotel. In my opinion, all inclusive, I would rank DL above United and United above American. 16 revenue F/Mexico business class segments since November and F invited to board after elites but before group 1 on each one. United 787-9 Polaris business class cabin. That means you can earn enough PQPs to get Premier Silver by spending $84,000 in a calendar year. However, a few of this aircraft type will still operate using United's ancient "bunk style" 8-seat-wide business class seating arrangement up front. SANspotter.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn commissions by advertising and linking to Amazon.com. I had similar experience as AA Plat on nonstop UA DCA-DEN. All airlines have less crew than they did 2 years ago. I paid $3,875 for a r/t Guam (GUM) to Milwaukee (MKE). $69 Cheap Flights from Newark (EWR) to Los Angeles (LAX) Bundle Your Flight + Hotel & Save! Find business class flights to Newark Liberty Airport on Alaska Airlines and more. No greeting on boarding, horribly indifferent cabin staff and awful, minimal food. @ Dmodemd -- I'm not claiming this is a Polaris business class review? ( do you realize most world make less than what u spent on trip ). I watched Richard Jewell, the 2019 Clint Eastwood film on the man who was accused of taking part in the Olympic Park bombing in Atlanta in 1996. The seats are well-appointed and sport a premium finish in blue and grey, with a wraparound shell offering a degree of individual privacy. United operates two dedicated sub-fleets configured with lie-flat (flatbed) seats for domestic flights: Boeing 757-200 aircraft and 777-200 "High Density" aircraft. Leaving from. The leather chairs come with electrical outlets, in-arm storage space (which fits books and laptops) and a mobile device. From the food, the FAs, etc. United removed all change fees for flights originating in the U.S.except for basic economy tickets. Pretty disgusting! Seats include flat beds and comfortable, though probably the least comfortable in the United longhaul fleet. Yes OH bins were full :-( FA Laura Wow. @Clayton, do you know how things work for those with Admirals Club @Clayton, do you know how things work for those with Admirals Club access at LHR now that T3 is closed? There were some highs and lows to boarding. expand_more. Is there a difference in foot cubby space depending on where you sit in this configuration? If you'd rather maximize the sleep on your flight, you can eat in the Polaris Lounge or request an Express Dining mealwhere all courses are served together. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. Either way, youll never overpay on flights again. Please stop showing that sandwich! I had a bite of the (tasteless) cabbage, the nuts, and the macadamia nut chocolate dessert, and then called it a night. Honestly, I thought that was a piece of fish or something chicken? During normal times, this means the flight attendants will serve each course separately. Matthew at Live and Let's Fly would probably disagree with your food comment and might actually say it would be quite good on the other hand. Seat: 11A (Polaris / Business Class). It also is clear that UA has crammed in as many Polaris seats as they can because my space felt tiny compared to other international business experiences. United's customer service is non-existent, flight attendants are poorly trained and rude and their catering is horrid. United's going to be flying the 787-10 Dreamliner, the biggest of the three 787s models, between Newark (EWR) and Los Angeles (LAX) indefinitely, even adding a second daily flight, along with service between Newark and San Francisco (SFO). Depending on the route, United Polaris amenity kits also include products like socks, eye mask, ear plugs, dental kit, pen and tissues. Instead, these former Continental aircraft have Collins Aerospace Diamond seats that are arranged in pairs of two along the windows. . I don't why anyone is expecting what airlines offered in the past. LHR has some good lounges especially T3 of you're a OW FF and want to do a lounge run. Above this: the IFE controller, a combo AC/USB power socket and the headphone jack. But dear @flysas , next time if I a, Ready for #PIA from #MAN to #JFK -- we will be rac, Another room with a beautiful view #hyattregenc, Enjoying #shanghai with @onemileatatime from the i, From my front gate to my boarding gate in 15 minut, @malaysiaairlines #747 out of retirement and in se, View from my 61st floor room at the beautiful bran. I've been grounded in Hong Kong for the past year or so. All change fees for flights originating in the future given the long journey, decided! Pay for it United sucks, but boarding and catering are pure.... 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