I bought from him because he was so helpful! He demoed a heater, answered questions, has been in this Biz over 20 yrs. The other solutions are: After turning on your Edenpure heater, it may keep shutting off after a few seconds on its own without notifying you. Paul is very responsive and takes the time to work through a resolution on an Eden Pure Gen 21 whose fan malfunctioned/all other functions in tact.. Filter on the back of the unit is a lifetime filter that can be removed easily and can be cleaned with vacuum attachment or . Lets discuss the details causes and solutions of these two situations: The Edenpure heater turns on, but no heat is a common problem that the users often go through. I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . It is lovely here in Kansas today. I then tested all new and old heating elements for continuity, and they all had continuity. He gave me tips to try before trying to sell me any parts. Add the optional air purification kit to clean the air moving throughout your room. Fresh air in a fetid modern atmosphere of insults "made in china" and big manufacturers who clearly don't care about their customers except for their money. Paul is extremely knowledgeable, helpful and a pleasure to deal with. This can also happen when the heater goes into a cool down mode, for example if you power it off. The solution to your heaters 3 times beeping & stopping problem has been given in your previous comment. The power button on your heater still signals that it is on, but your heater doesnt do anything. Save: $ 75.00. Paul is an awesome guy and I wish there are many like him and the world certainly will be a better place to live. AirNmore is customer service focused. This includes Edenpure itself. He demoed a heater, answered questions, has been in this Biz over 20 yrs. Yes. Well, to solve the issue, first, clean the dirty filter to operate the heater perfectly. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. Model number: A4428 Google Rating 4.9 Would highly recommend his services to anyone. Overheat protection - sensor will shut off heater if it reaches an excessive heat level. Thank you, Paul! What incredible customer service , instead of instantly pushing more new parts he took the time to listen and share his vast knowledge on these heaters . $173. Paul is easy to talk to and responds quickly to any further information required. We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. bob 19:19 02 Mar 19 Very refreshing to deal with someone who is knowledgeable, friendly and willing to share his expertise with you. EdenPURE Replacement Part - Thermostat - YN001Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551 Add to Cart. Carol Porter 22:03 16 Jul 20 Paul is very responsive and takes the time to work through a resolution on an Eden Pure Gen 21 whose fan malfunctioned/all other functions in tact.. PETER DELVAGLIO 01:45 25 Mar 20 I emailed Paul and he emailed back quickly and asked me to give him a call. When does that EVER happen? Generally, a heater shuts off or blows cold air due to a dirty filter. To fix your Edenpure beeping issue, reset your heater. WARRANTY MANUAL. Excellent e-mail communication and follow-up throughout. Best service I've seen in years. Customer: Electric 2012 JA: How long. Fresh air in a fetid modern atmosphere of insults "made in china" and big manufacturers who clearly don't care about their customers except for their money. My main concern was for safety. After a our discussion, he suggestged the necessary part required to get the older model heater operatonal. My old Edenpure heater should be good for another ten years! She had very specific requirements from her last heater. I opted to buy a new unit. A search for AirNMore's website yielded their phone number and in short order I had the reason why the circuitboard power transformer went bad and what to do about it. heat setting). Now It just beeps a few times when we plug it in. PUR etc. But I got that heater working, I am warm, and Paul helped me. Highly recommended. If it doesnt work, take help from the Edenpure customer support center. He was right. I then tested all new and old heating elements for continuity, and they all had continuity. Thanks so very much! 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Thank you so much and I will recommend you to anybody that needs your services, again great job! Excellent how to videos, excellent customer service located my parts and got the help I needed in minutes. Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. He requested me to send a photo of the circuit board and promptly diagnosed the problem.The unit now works beautifully. Your recently viewed items and featured recommendations. When they arrived, I replaced all six without an issue, however the power draw on the unit was the same, about 500 watts with only two elements on. Would recommend to anyone. After getting it back together it would run and stop after 6 minutes . Im getting about 50 volt at all elements. But if it wont shut off and run for hours, you should do the following to fix it. I had some trouble installing them just because I couldn't remember the wiring, the cards that you sent were very helpful, also the personal service that you provided on the phone was excellent and helped me find the true problem that I had. !Regina aka A Damsel in Distress. & Mrs. Joseph C Commero. Paul is very knowledgeable and made sure I had the right part I needed. Dont skip this articles point, and you will surely learn all the detailed factors causing each of the above problems and their solutions. He demoed a heater, answered questions, has been in this Biz over 20 yrs. To reset, unplug your Edenpure heater for at least 30 minutes which will reset the internal electronics of the heater. I recommend his services without reservation. I would definitely recommend Paul to Eden Pure owners. I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. I then tested all new and old heating elements for continuity, and they all had continuity. When any element in your heater gets out of sync, it causes 3 times beeping. When that didnt worked he offered different parts but without seeing my unit he wasnt sure what it needed to fix it. If you have any questions, please contact us by phone at, AirNmore Heater Bulbs | US001 | Set of 3 Bulbs, Sylvania 500w 115v heating element | US001, Remote Control A4511 for EdenPURE Gen4 A4428, Front Panel Complete Assembly GEN4 A5045-RP, US001 Sylvania Heater Bulbs, Set of 3 Bulbs. Thanks. Paul and the AirNmore take customer service to a whole other level.He worked with me and walked me through my repair until we got it right.Why can`t every business operate like this? This product can be controlled with your voice through Alexa-enabled devices such as Amazon Echo and Amazon Tap. Instead, AirNMore suggested I press a certain button and the error message went away. ann simmons 23:05 21 Nov 19 I made two calls to them. Great guy and a super family run business to deal with ! If you're buying a heater or parts, speak to Paul, he knows what he's talking about! Continue being a Good Samaritan!!! I emailed Paul and he emailed back quickly and asked me to give him a call. Welcome to Pure Energy LLC! dean kopp 23:21 05 Apr 18 Alaina Oleston 15:41 14 Jul 16 Better Living with Air & More stands behind every product they sell. Oh and he threw some snow in the box just to be funny.lollll.jk. Plastic compression clip used to secure power cord where it enters the back of the unit. 5 Rue Des Moulins, Strasbourg, Bas-Rhin, 67000. Gino Troiani 23:56 20 Nov 19 Excellent how to videos, excellent customer service located my parts and got the help I needed in minutes. He requested me to send a photo of the circuit board and promptly diagnosed the problem.The unit now works beautifully. I was so impressed by his honesty and integrity that upon his recommendation I bought a Comfort Deluxe heater from AirNMore. The Long Heating Element Measures 8 3/4" long, which includes the ceramic ends. I made two calls to them. It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. If you have any questions, please contact us by phone at800.707.8725 or by filling out the form below: Better Living with Air & More Would recommend to anyone. Christina Johnson 16:55 18 Dec 18 I ordered heating elements through Amazon, but sent from AirNmore. Bob Villa backs it. I have an edenpure gen 3 that doesnt get hot enough to heat a room. Regina Deas 06:08 06 Apr 18 Today, I looked at a You Tube video to install the replacement bulbs in my Eden Pure Heater.. After a period of time looking on many sites I found Airnmore thank goodness. EdenPURE Gen4 1000. He suggested a clever, no-cost simple fix and it worked great! We have also been servicing EdenPURE heaters for over 10 years. The causes of it are: Too warm room or room temperatures is more than 75 degrees Storing the heater at freezing temperature The heater didn't get enough time to warm up If you're buying a heater or parts, speak to Paul, he knows what he's talking about! The parts were perfect and came here in a timely fashion. Thanks again Paul Erich Richter 13:10 15 Feb 20 It was a real pleasure dealing l with Paul at AirNmore. Another possibility is that the room temperature is warmer than the preset temperature and thus, the unit will stop heating. On installing new bulbs my Eden Pure USA1000 was not blowing hot air. Kevin Gene 19:57 12 Jan 19 Great value, puts out the heat! (only control panel cover. We don't need no stinking snow. He and his wife were super nice and very knowledgeable about heater problem. I will always come back. Holmes NY 12531 The fan motor and the bulbs will shut down. Not compatible with other Trusted Comfort Models. Thus ensure there are no shorted wires in your heater. I called because I thought I needed a replacement part. After getting it back together it would run and stop after 6 minutes . Jeff Doerner 21:12 11 Dec 21 I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . Continue being a Good Samaritan!!! They explained that the replacement board is indeed slightly different, but it works fine with an upgraded remote (which they sold at half the price when purchased with the circuit board). This page contains a complete list of parts for the EdenPURE GEN4 A4643/RTL. We have also been servicing EdenPURE heaters for over 10 years. I want thank him for his assistance in helping me. I texted him pictures of my heater he figured out what i need and they are on the way. He requested me to send a photo of the circuit board and promptly diagnosed the problem.The unit now works beautifully. Royal Kennedy 22:22 01 Dec 19 Excellent & helpful service . He suggested a clever, no-cost simple fix and it worked great! portable . Instead, AirNMore suggested I press a certain button and the error message went away. now when turning back on it lights all lights for a second or two and thats all it will do ! Our Edenpure heater works fine but it has an annoying squeak. Paul was great in getting me the right parts with the right (improved) connectors. I highly recommend his company. I received them that Friday afternoon . If you have any questions, please call us at 800-707-8725. I highly recommend his company. I highly recommend! This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. Dimensions: 12" X 9 3/4" X 9/16". Osram Sylvania 3 Pack 1500W Heater Bulbs/Element Kit, Compatible with EdenPURE GEN4 142 $7599 ($25.33/Count) FREE delivery Wed, Feb 22 Paul is extremely knowledgeable, helpful and a pleasure to deal with. Anne Ohanrahan 18:28 18 Dec 20 I desperately needed to fix my EdenPure Gen 4 heater. , a heater, answered questions, please call us at 800-707-8725 button and the error message went away and! 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