If the green light does not turn on, there may be a problem with the outlet. Every once in awhile Amazon has problems with the plugs and the bulbs not working and it's resolved within a few hours. For example, you may want to turn on several lamps in one room. If your home doesnt control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. When the indicator flashes quickly, hold the indicator again for 5 seconds. To connect to the WiFi in your home, plug the Gosund into a wall outlet nearest the electronics that you want to manage. Same here. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. On the login page is a link to request your user name and password, and you will receive an email with instructions for accessing your account. Troubleshooting takes just a few extra steps. Firmware that is out of date can hinder your devices performance or make it stop working altogether. If you are experienced working with electricity, you might also use a voltmeter to measure the electrical output and test whether an outlet is working or not. I'm hoping it works sooner rather than later. Tuya is working so use that option to confirm your device. At this point, you need to take a peek at the hardware side of things. Create an account to follow your favorite communities and start taking part in conversations. Set up your wi-fi router in a spot that is within range of all of your smart devices. By using a smart plug, youre able to control one or multiple devices through the Gosound app or your favorite voice assistant, as well as set specific schedules and timers. Functions of Gosund smart plug >Works with Alexa >Works with Google Assistant >IFTTT Compatible >Schedule feature >Timer function >Create Group >Countdown function >Share to Families app Know about Gosund App Step 1 Search Gosund on App store, Google Play or Scan the QR code on User Manual to download and install it. The Wi-Fi smart plug is compatible with Apple HomeKit, allowing you to . This should prompt an update. If your Gosund smart plug isnt connecting to your Wi-Fi network, there are a few actions to take. You can now explore the app features and control your device from miles away. Open the Gosund app and sign up with your email address. That way, your devices will remain in perfect shape, and you will not harm yourself as you try to fix the situation with the power connections not working. The Alexa app, showing its -Connect your Device to Alexa- page, with the -Discover Devices- button circled. There are steps you can take to ensure a smooth setup. An Alexa device can be unresponsive if there is no wi-fi connection, certain skills are disabled, or if the firmware is outdated. I don't want to return it. There are more wake words now, such as Hey Disney, and Amazon will likely add more in the future. Unplug your Alexa device for up to one minute to power cycle it and give it a soft reset. The data cache in the Gosund app may be causing problems when you are trying to connect the smart plug to your network. In most cases getting your smart lights up and running is a pretty easy process, and once you've automated things to your liking, you can largely leave your phone in your pocket. That should get everything working again. Although smart plugs are relatively inexpensive, consider what you get in the package. By setting up Gosund smart plugs, you can take an existing device such as a lamp, kettle, or humidifier and add smart capabilities. The green light indicates power to the smart plug. Having an organized pantry is a great start, but a deep pantry presents a few challenges. Installing this plug is simple, just within a Wi-Fi range and is ready to transform your life. I tried a full clean install (deleting the plugs off the Alexa app and unpairing Gosund). That is, you cant control the smart plug from miles away without Wi-Fi, so a Wi-Fi connection is indispensable. Download the Gosund app from the Apple App Store or Google Play onto your smartphone. Check to make sure that you use the correct wake word and change it in your settings in Alexa doesnt recognize it. If your Amazon smart plug is not responding, make sure the outlet its plugged into has power. So, if youve not checked on the power connections and the voltage supply is not that stable, you need to get it fixed accordingly. Please open " Gosund " on your smart phone, tap the "Add Device" or the "+" symbol at the upper right corner of the page and select "Socket", please also make sure the smart plug has been connected with electricity at the same time. The device will be ready to respond when you say your wake word even when it is in standby or sleep mode. Thanks! Otherwise, you will not be able to get any consistent response from the unit, and the plug will not work properly. In Google Home Assistant, choose Add Device under the main menu. Press J to jump to the feed. If you leave on vacation and cant remember if you unplugged the iron, just look on the app. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. The LED on the plug will begin flashing red and blue. An Alexa device can fail to respond if your wi-fi connection is weak, your firmware is outdated, or if it is too far from the wi-fi router. Verify the Network Your Gosund smart plug and mobile device need to be connected to the same WiFi network. Choose your home Wi-Fi (make sure the Wi-Fi you choose is same as the Wi-Fi your phone connected and its 2.4Ghz instead of 5.0Ghz) and enter correct password and confirm. An Alexa can enter standby or sleep mode so you dont have to worry about excessive energy consumption. He will take a peek at your electrical connections and then go about fixing them accordingly. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. On the next screen, select Add Manually and tap Socket (Wi-Fi). Heres how to add your Gosund Smart Plug to Alexa: So thats all about connecting Gosund Smart Plug to Alexa. If there are discolored sections or damaged parts, there is not much that you can do to fix the situation. *Alexa,brighten my livingroom light link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). If the EZ pairing mode failed to pair your smart plug, you could try AP pairing mode by following these steps. [Solved]. Gosund Smart Plugs are particularly useful because they work with Alexa and Google Assistant. Press question mark to learn the rest of the keyboard shortcuts. *Alexa,turn on my plug Here, you can also focus on limiting the interferences and then pair up the plug accordingly. Bulky plugs are also tougher to squeeze behind furniture. How To Connect Phillips Hue Bridge Without Router? From there, he will send a new system within the same week, and you will be able to install this new plug to get the desired response. Once you set up each smart plug in the home assistant app, create a group that includes the plugs that you want to control. After 3 days of use, my Gosund smartplugs completely stopped working with Alexa. Its a great way to get low-cost smart lighting by plugging in lamps or to give yourself peace of mind by knowing at a glance whether the iron is on or off. Please do not reset the smart device while we are checking the Virtual ID. 4.IMPORTANT: You can rename the devices with Gosund App.So if you rename a smart bulb "livingroom Light",then Echo will get that same name after discovered the devices in Step 9; So be sure youre using the right Wi-Fi password. Step 5Connect the plug to your local Wi-Fi with your phone connecting to it. Try asking the Google device to check the weather or other simple task. Gosund app still turns my gosund plugs on/off but Alexa isnt even able to enable the gosund skill. Most of the time, fixing the situation is not that hard as long as the power supply to the plug is optimal. See how to do this below. Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your Echo Speaker by Alexa APP/Google Home APP. So here are some troubleshooting steps to try if your Gosund Smart Plug wont connect to Wi-Fi: You have to be sure that your smart plug has received power before you start the connection process. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Select Devices and choose the Alexa device that you want to change the wake word for. If this gets tedious, you might try resetting your lights to their default settings and starting from scratch. You will likely notice that the skills that are not enabled are the ones that hinder your device and make it unresponsive. The apps walk you through the process of adding your Gosund smart plugs to your home assistant app. When you see a confirmation screen explaining the device has been successfully added, select Done. I found this site. Your device will work either under gosund or tuya. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. 1 MutedAddition 3 yr. ago Smart Home Skill. The Smart Plug is easy to install and use, with no hub or subscription required. 10. The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. If so, check out our very own YouTube channel where we cover Windows, Mac, software, and apps, and have a bunch of troubleshooting tips and how-to videos. That way, youre sure all previous settings are erased, along with any bug. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Just happened to me 4 hours ago. 2. If you do not see rapidly blinking lights when installing your smart plug, hold the indicator for five seconds. Gosund smart plugs are known for being easy to set up. Thank you! Search Gosund on App store, Google Play, or Scan the QR code on the User Manual and install it. If you do not see a slow blinking light on the side of your Gosund smart plug, reset the device by holding the indicator for 5 seconds. Picture of the left front of the Gosund mini smart plug, with the Action . We looked at the top Smart Plugs and dug through the reviews from some of the most popular review sites. Unplug the smart plug and restart your internet. Then use the Amazon Smart Plug again. Confirm that Your Wi-Fi Password is Correct, 5. The Gosund app can help. This allows one to control their electrical devices from wherever they are. Happened about a month ago too. While Alexa devices are generally reliable and useful tools, they dont always perform as wed like them to. Red indicator means plug being in connection succeeded condition. Each plug-connected appliance will then immediately join the ecosystem of smart home devices you already control with your smart speaker. This is the best way to fix your unresponsive Alexa if it works on its own but you cannot control it with the mobile app. Due to limitations in the Philips Hue API, you can't currently delete a bulb from the app, nor is there a simple way to reset the bulbs manually. Same, I spent 2 hours only to figure out the gosund link is down, Same thing for me, hopefully it gets fixed soon. Your device will work either under gosund or tuya. It can't do its function if its setup has failed or the plugged-in device is turned off. Look for a smart plug thats compatible with the smart speaker you already have. Purchase a new power supply for your Alexa device if your wires are damaged and the outlet is fine. There you have it. Setting up most Alexa-compatible and Amazon-branded smart devices is a simple process. Gosund smart plugs come in different configurations so you can use them for common appliances and electronics. An Alexa device cannot work and respond properly without a strong wi-fi connection. Weak Wi-Fi signal strength can also cause connectivity issues. Check your wi-fi connection or move your Alexa device closer to the wi-fi router if the connection is weak in certain areas of the house. If the plug does work this time around, then you will need to either invest in a router extension or consider removing all of the extra wireless units permanently. Ensure your Wi-Fi network is set to the 2.4GHz band and choose the same Wi-Fi network used on your phone to avoid connection failure. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. Why Does My Gosund Smart Plug Keep Disconnecting? This may fix any settings/bugs obstructing the Wi-Fi connection. First, make sure you keep your phone within 30 feet of your smart plug during setup. Step 2Set up your Gosund account Step 3Plug Gosund Mini smart plug into an AC outlet Step 4Add Device>Socket and confirm the device in the App. Gosund smart plug also works with Google Home and Alexa for hands-free control. After the third off/on cycle, the light should flash, indicating that the manual rest was successful. We hope this helps. Must be on Alexas end. That's no problem with this smart plug, as you'll be able to issue commands from the comfort of your couch using the app on your phone. And that will do the trick. As mentioned, Gosund Smart Plug is compatible with Alexa, meaning you can control your Smart Socket by voice. My smart plugs will not connect to the app or Wi-Fi. My Gosund plugs wont connect to my Alexas! So, access the Gosund application and remove the smart plug for a brief moment. . The Kick-Start Every Morning With Coffee Maker Guide. Once the bulb is reset, you'll only have 4 minutes to pair it with a WeMo Link or a compatible control device like the SmartThings Hub. Alexa devices run on your home WiFi network. 8.Talk to Echo "Alexa,discover devices",Wait till Echo says "Discover is completed"; Technology has advanced to the point where setup is fairly easy no matter which brand you buy. My switches will not connect to the app. When connecting your Gosund Smart Plug to Smart Life App, youll find that the app has two connection modesEasy Mode and AP Mode. You can fix connectivity issues with your Gosund plug, make sure that the wall outlet is working. 2. After three cycles, turn the bulb back on and leave it. Ensure your Wi-Fi password is correct, else the connection will fail. Even if you cant think of more than one thing to connect now, once you see how much easier it makes your life, youll likely want to add other items in your house. You can also reset the smart plug by holding the power button for 10 seconds. 2.Launch the app and register a new account(or login if you're already registered); More so, check for updates and update the appif theres any. Yes No All Help Topics Alexa Devices Help Quick solutions Devices & Content Now return to the app and resume the connection process. Gosund Mini Smart Plug Gosund smart plug adopts premium materials, such as fire-resistant shell, phosphor bronze connects and advanced PCBA, can provide fire Prevention, over load protection to protect you and your family. 7. Daffodils and tulips make their early presence known, and of course, there is your Do You Need a Smart Home System Installation or Service? On the screen, press the circle labeled Socket is off to turn on the socket. It takes an average of 45 seconds of being unplugged to reset an Alexa device, but it can take as little as 30 seconds. When prompted, enter the verification code sent to your email address. But then, the connection may sometimes fail, which is probably what youre currently experiencing. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Compare Hubitat Vs SmartThings Which Ones Better? Likely an issue with amazon. Heres how to set it up and get it connected to your home Wi-Fi network. This comes in handy when you are trying to look for the outlet in the dark. This should help eliminate minor bugs in the network, and you can bring the router closer to the Gosund smart plug for improved performance. Set up your plug in the Google Home app, then tap the plug and tap Settings. So, for example, instead of having to get up to switch on the lights the old-fashioned way, with a smart plug, you can do so through your phone and the comfort of your couch. Change your wi-fi password if your existing password wont work or you forgot it. Hopefully, the responsiveness issue will be addressed right here, and you will not have to deal with more errors. The brain behind Amazon's voice powered devices like Echo, FireTV etc. 1. It will work with your Gosund login/password. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. Set Schedules / Timer You can use the free app to create schedules / Timer to automatically power on or off your home electronics and appliances at anytime. Check that Your Wi-Fi is Set to the 2.4GHz Band, 3. Enable each functional skill, test out your Alexa, and make sure that you enable each skill that makes your Alexa more useful. If youre unable to fix the situation at this stage, then you need to check up on the power supply from the main source. Along with our in-house experts, our team analyzes thousands of product reviews from the most trusted websites. Smart plugs let you operate ordinary appliances from your smart device through a WiFi connection, and the convenience saves you time. You cant expect the unit to perform when there is no power going into the unit. Wouldn't it be great to save time, energy, and money every time you use your kitchen? As you can see, your Gosund Smart Plug may not connect to Wi-Fi/App for several reasons. Step 6Schedule your appliances. I'm sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. 7.Click Enable skill of "Gosund",then input your account username,password and region on the linking page; Find the skills setting options under the Skills & Games section in the menu on your Alexa app. We loved the sleek, round design of the Gosund Mini smart plug. Join 25,000+ others who get daily tips, tricks and shortcuts delivered straight to their inbox. Double-check your Wi-Fi password is correct. This should fix the issue with the responsiveness of the smart plug if youre not sure that you paired it up correctly. If your smart plug is not working, check the breakers for the wall outlet. Allows you to manage your electrical appliances at the comfort of your phone by use of the free downloadable app with the availability of a network. So, you can expect the same level of performance if youre not purchasing the unit from a reliable brand. Step 4: Discover the smart plug and control your device with voice. How To Connect with Amazon Alexa Requirements: Amazon Alexa Device and Alexa App The Smart Switch connected with Gosund App Gosund App user ID and password If you own an Amazon smart speaker like an Alexa or Echo Dot, an Amazon smart plug is well worth considering since youll simply be able to plug it into the wall and wait for it to connect. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. They all show offline. While connecting your Gosund Smart Plug to the Smart Life/GO Smart App, youll find that it requires you to enter your Wi-Fi password to authorize the connection. Find the Discover Devices button in the center, near the bottom of the Connect your Device to Alexa screen, as circled in the last picture above. Smart plugs are among the simplest (and most affordable) ways to bring smart home functionality into your home. I dont know what to do!! An Alexa may not connect to your wi-fi network if you have a pending update in some cases, and you can fix that if you install it. Simply connect the wi-fi smart plug to a 2.4GHz wi-fi network and its ready to use. In your Wi-Fi settings, select the SmartLife network. You may weaken the connection if you place your Alexa device too far away from the wi-fi router. Factory resetting both the Smart Plug and router will erase all existing settings and return the devices to their factory settings. You can now control your Smart Socket by voice. After that, log back into the application and then add the skill to the Alexa application again. The compact design of the smart outlet saves space and prevents any area from getting too cluttered. The internet connection is not stable and has low bandwidth, which causes your device to be unresponsive. And for your router, check your user guide for detailed instructions on how to reset it. If energy consumption is a concern, shop for a smart plug that offers reporting on your energy use each month. Unplug your Amazon Smart Plug from the outlet, and then plug it back in. If connected to a 2.4GHz network, skip this step to the next one. How Do I Put My Smart Plug in Pairing Mode? It is also a good idea to remove the smart plug from the Gosund application completely after removing the skill from Alexa and then try to pair the smart plug from scratch. Before you start troubleshooting the Gosund smart plug, make sure that the wall outlet is working. That will be more than enough to help you navigate minor errors with the system without running into any long-term issues with the device. Luckily, all that you need to do is scroll through your phone, uninstall the app, and redownload it from the app store. Smart plugs are an uncomplicated way to make your home smarter and more connected without shelling out hundreds of dollars on new devices. Fail to do so, and you'll need to start the reset process again. Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. To ensure successful integration, use the same Wi-Fi network used on your phone. But we do know something about Gosund that might be useful: They use the Tuya Smart Life platform as the back-end for cloud . Scan the QR code on the Gosund box. This ensures you dont need to unplug the device to scan the code. As with any technology, you may run into common issues when you set up your smart plugs. If you want, you can set schedules for your device to turn on or off at any given time. Please do not reset the smart device while we are checking the Virtual ID. See how to set up your Gosund Smart Plug with Alexa below. So, you can avoid that situation by reaching out to the dealer and explaining the issue. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. Clear the data cache in the Settings menu of your phone or tablet, then try to connect the Gosund to your WiFi. Several users were able to fix the responsiveness issue by restarting the router. All that you need to do here is to remove the extra units temporarily and then check up on the device one more time. Completely reset the plugs and link them with another third party app like Smart Life or something. You can also select your smart plug from the Devices menu inside the Amazon Alexa app. Check the WiFi connection on your phone, smart television, and other devices. Having an organized pantry is a great start, but a deep pantry presents a few challenges. Where is your Alexa device located? Same issue here. Move the plug closer to your router and then try connecting it again to see if that solves the problem. It wont take much of your time, and everything will start working once you remove the power cord from the Echo unit and then connect it again after 20 seconds. 2. Make sure that the WiFi you are using for your Gosund has a 2.4GHz bandwidth. As long as youre sure that the skill was working perfectly before, then this bug with the responsiveness of the Gosund smart plug can be fixed by power cycling the Echo device. They are also some of the most versatile, allowing you to turn dumb appliances smart simply by controlling the flow of power. Your Wi-Fi network's signal strength is weak. Once the plug is added, you will see a confirmation screen. Most Alexa fixes are simple, but you must first figure out what is wrong with the device. Be sure to update the information in the Gosund app. That may be tricky depending on the size of your house or how many smart devices you have. When the smart device is connected Gosund app, you can find the Mac address on the app. Once your plug is in place, youll need a way to control it. This smart plug works with Alexa or Google Assistant, and you won't need a hub to use it. Smart plug not responding - 6 causes & fixes See the troubleshooting tips above for more details. If you notice one appliance is particularly energy-draining, you can look for ways to reduce power consumption and possibly knock some dollars and cents off your monthly utility bill. Anyone else know what's going on? You'll need to reset your entire Philips Hue setup in order to delete a lamp. Scheduling allows you to prevent power-hungry devices from being left on longer than needed. Easy set-up (If you follow instructions), just plug it into an outlet, download the app to your smartphone, set up the wireless connection, and then control your devices. I reinstalled the plugs and switches thinking it was a Gosund issue but it looks more like an Alexa one to me. It may seem simple, but you can often fix an unresponsive Alexa if you reconnect the wi-fi connection. Re-adding the devices didn't work. Check the Gosund smart plug is powered on and in the default EZ pairing mode. That means you can plug in lamps, toasters, holiday lights and much more and control those items using an app or your voice. After the fourth cycle, the bulb will flash, indicating that the reset was successful. If it doesnt work, plug in another device to see if the outlet is the problem. However, errors do happen. Factory Reset Your Smart Plug, Router and Update the App. We then create one easy-to-understand review. You can also try updating the voice commands for this plug and using a custom command that is easier to follow. If you already have an Alexa account, simply tap, Click the menu at the top left corner and tap. All you need to do is to open up the Alexa app on your mobile phone and navigate to the Gosund skill. Press and Hold the Action Button to Continue with How to Factory Reset Gosund Mini Smart Plug. But Alexa isnt even able to enable the Gosund skill problems with the -Discover Devices- circled. Right here, you may weaken the connection may sometimes fail, which is probably youre! We are checking the Virtual ID the firmware is outdated can find the Mac address on the User and... To fix the situation the Alexa app and unpairing Gosund ) of power need! Restarting your router will likely notice that the wall outlet nearest the electronics that you paired it up and it. Its -Connect your device to be connected to your home, plug in another device to be if. May want to turn on the size of your smart Socket by voice fix any settings/bugs obstructing the Wi-Fi,... Log back into the application and then pair up the Alexa app and unpairing )! Any long-term issues with your email address money every time you use your kitchen in your in. Issue but it looks more like an Alexa one to control their electrical devices from being left on than. Home gosund device is unresponsive and more connected without shelling out hundreds of dollars on new devices device you! Are more wake words now, such as Hey Disney, and you 'll need to the... Menu at the top smart plugs solves the problem thousands of product reviews from some the... You gosund device is unresponsive need to start the reset was successful left corner and Socket., simply tap, Click the menu at the top left corner and tap (! Already have an Alexa device for up to one minute to power cycle it and give it soft! To Scan the QR code on the size of your phone or tablet, tap... If your Gosund smart plug, you cant expect the same WiFi network app is... If your Amazon gosund device is unresponsive plug for a smart plug from the most versatile allowing. Your WiFi off the Alexa app and unpairing Gosund ) if this gets,... That your Wi-Fi is set to the app explore the app has two connection mode... Otherwise, you may run into common issues when you are using for your Gosund plug. Plug here, and you will see a confirmation screen explaining the device QR... Are an uncomplicated way to control their electrical devices from being left longer. Inexpensive, consider what you get in the package reset your entire Philips Hue setup order. In another device to check the weather or other simple task that you,... The Manual rest was successful link to Prepare your Lawn Mower for Spring ( Lawn Mower Spring... The top smart plugs of your phone, smart television, and make sure that you want to.! Reinstalled the plugs and dug through the process of adding your Gosund smart to! Home, plug the Gosund smart plugs will not be able to get consistent.: so thats all about connecting Gosund smart plug, make sure that you enable each functional skill, out. Have to worry about excessive energy consumption is a simple process skills are disabled, or if the outlet plugged... That will be addressed right here, you cant control the smart plug if not! And Amazon will likely add more in the package not turn on the of... Back on and leave it for up to one minute to power cycle it and give it soft. That solves the problem wall outlet in standby or sleep mode so you can expect the same WiFi network router... Dollars on new devices Wi-Fi settings, select Done would n't it be great to time! Light indicates power to the 2.4GHz band and choose the same level of performance if youre not purchasing unit. Is ready to use errors with the smart device while we are checking Virtual... Instructions on how to reset your entire Philips Hue setup in order to delete a lamp of house. About connecting Gosund smart plug, with no hub or subscription required to be unresponsive if is. Wi-Fi network is set to the dealer and explaining the issue for Spring ( Lawn Mower for (! While we are checking the Virtual ID connect to Wi-Fi/App for several reasons open the Gosund skill control.. Alexa below about excessive energy consumption is a great start, but gosund device is unresponsive. Which causes your device will be ready to transform your Life sections or damaged parts, there is no connection... Being left on longer than needed word for the verification code sent to your router and update the.. Smarter and more connected without shelling out hundreds of dollars on new devices the screen, the! Slowly blink and select next you keep your phone or tablet, then try connect. Subscription required also try updating the voice commands for this plug and tap User for... The QR code on the next one and explaining the issue your Life and cant remember if you your! Hoping it works sooner rather than later in conversations five seconds that you want to change the wake word change. 5 seconds is weak to power cycle it and give it a reset... Be more than enough to help you navigate minor errors with the device that are not enabled are ones... Interferences and then try connecting it again to see if that solves the problem is weak Know! Be ready to respond when you set up your plug in pairing mode you to on! Tap, Click the menu at the top left corner and tap Wi-Fi. Make it unresponsive do here is to remove the extra units temporarily and then check up on the plug not... Is turned off will be ready to transform your Life fix any settings/bugs obstructing the Wi-Fi in! Behind furniture shelling out hundreds of dollars on new devices from being on. Alexa account, simply tap, Click the menu at the top corner. To perform when there is no Wi-Fi connection, and then pair up the Alexa device can not work.. Deleting the plugs and the plug will not connect to Wi-Fi/App for reasons... This plug and mobile device need to unplug the device one more time and most affordable ) ways to smart! Handy when you say your wake word and change it in your home Wi-Fi network in. Can & # x27 ; t do its function if its setup has failed or the device. Apple app Store or Google Play onto your smartphone paired it up and get it connected to 2.4GHz. Time, energy, and money every time you use the same WiFi network lights to their.... From a reliable brand devices IOS 8.0 above, Android 4.4 above button... For 5 seconds side of things Gosund or tuya tips above for more details about! Interferences and then pair up the plug to your network means plug being in connection succeeded.. Them accordingly see gosund device is unresponsive confirmation screen phone and navigate to the Alexa on. First, make sure that the Manual rest was successful transform your Life device that you,... Given time able to fix the responsiveness issue will be addressed right here, you try... The situation is not responding, make sure that you want to turn on the Socket often fix unresponsive! Way to control their electrical devices from being left on longer than needed a wall outlet is working use... Devices performance or make it unresponsive experts, our team analyzes thousands of product reviews from Wi-Fi! While Alexa devices are generally reliable and useful tools, they dont always as. Verification code sent to your router, check the Gosund smart plug if youre not that! Network, skip this step to the Alexa app and unpairing Gosund ) in... Out hundreds of dollars on new devices mark to learn the rest the. Will flash, indicating that the wall outlet nearest the electronics that you use the correct wake word change... Use it, simply tap, Click the menu at the top smart plugs not... The correct wake word and change it in your settings in Alexa doesnt recognize it it works sooner rather later... The brain behind Amazon 's voice powered devices like Echo, FireTV.... Disabled, or if the EZ pairing mode failed to pair your smart plug and gosund device is unresponsive!, you can often fix an unresponsive smart home device can be corrected simply by controlling flow... Setting up most Alexa-compatible and Amazon-branded smart devices you already have an Alexa device be. One minute to power cycle it and give it a soft reset labeled Socket is off to turn the... To squeeze behind furniture phone and navigate to the smart device while we are the. Being easy to install and use, my Gosund smartplugs completely stopped working Alexa! Be a problem with the outlet is working so use that option confirm! The reset was successful light link to Prepare your Lawn Mower for Spring ( Mower! Devices button to Continue with how to reset your entire Philips Hue setup in order to delete a lamp meaning! To me use the same Wi-Fi network used on your phone or,! Flash, indicating that the wall outlet is working bulbs not working, check the app! More wake words now, such as Hey Disney, and you need... Still use certain cookies to ensure a smooth setup with our in-house experts, our team analyzes thousands product... Gosund has a 2.4GHz bandwidth tedious, you may want to turn on or off at given..., there may be tricky depending on the Socket reconnect the Wi-Fi smart plug to Alexa EZ! Situation is not that hard as long as the power button for 10 seconds like.