What's people's experience with using their own routers for home wifi? There is no option to disable the firewall on the router. Optus seem to stuff up the billing every time something changes. I am hoping that I can do much the same thing on the FAST5366LTE-A, but before I start experimenting, maybe someone has prior experience? Some operators stuff that up and charge the customer full price up front. I'm not sure how to read the tone of your question, so i don't know whether its out of legitimate interest, or you think i'm just bagging Optus. Thingiverse is a universe of things. Still not resolved, have given up. I'd be happy If I could at least put it in bridge mode and let my R7000 do the routing and handle my VPN connection into my home LAN when I'm out. As @wsks wrote, the modem doesn't support non Optus sim card.Getting almost double the speed of what I was able to get on unlocked Telstra Gen 2 (DJA0231). Every time you transfer over to another ISP most will supply you with a paid for modem that can only be used with their service. True that. Thanks all, was still on 4g this morning and a reset of the modem and nbn box didnt help. Am considering taking up the Optus NBN plans. I got mine working using a Telstra Smart Modem Gen2 (Optus NBN, Telstra 4G). Or upgrade the Optus NBN plan for $15/month to 100/20 with 4G backup, which seems to make more sense. HiCan anyone confirm it will work wither other 4g provider?Looking to get one to use it with telstra 4g data plan. There are three from Sagemcom - the F@ST 3864V3 OP, F@ST 3864V3 AC, and F@ST 3864 - and the Netgear EVG2000. I currently have an extensive Unifi setup and want to keep that. Currently seems to go back the day I first set it up. Old Software: SG4Y1L002039 GUI Version: 4.103.1. Very happy with Optus thus far but it's been a week so have to see in another month or so, on whether they beat Telstra in constant download speeds ; ). I have been waiting 3 days for their case Manager .All in all there service isappalling. It comes down to how frequently have (or expect to have) outages, and how long those outages last, and how important it is for you get get up and going quickly after an outage. Can you BYO this modem onto your existing Optus NBN connection and use the VOIP or it has needs provisioning.Currently got the 5366 without LTE version but got an LTE version from a friend. You use the old device in WAN bypass. Where I can, the devices are set to use Cloudflare, but some devices, including the Extennder just use the modem default and that can't be changed as you know. Any help or guidance would be appreciated. But that's due to the failed 4G implementation within our area. Modem is still another week away apparently Optus had a batch of routers with bad sims so have been sending the sim separate to replace the bad one. Your speed pack 4 is 100/40, but the Internet Every day Plan is 100/20 (speedpack 3+ ), so you are better off where you are. All information is without guarantee. How else can Optus make profit by giving away their modems for FREE ; ). Do you have anything connected to the modem WAN port (red)? It just seems a bit odd to me that it occurs at all. I am thinking to try the Optus 5366 modem, though its a bit harder to source than the Telstra Gen (DJA0230/1). B-Box 3 V2, B-Box 3V+, BPRSI88-250 HD, Business Router Yousee, DCI85 HD, DCTIW384, DIW384 UHD, DS73 SD Tivu, DS74 SD Tivu, DS81 HD, DS86 HD, DS87 HD, DSI83 HD Tivu, DSI89 HD, DSR3031F HD, DTIW384 / DTIW384, DTIW384 UHD, DTIW385 / WHD94, EGCI429, ESIW384 DT61440UHD, F@ST 3890 V3, F@st 1704, F@st 2400, F@st 2600, F@st 2704, F@st 286, F@st 5353 Fullrate, F@st 5460, FunBox 2.0, FunBox 3.0, HDD385, Livebox 4, Livebox 5, Livebox Fibra F@st 5656, Livebox Pro V3, Livebox Pro V4, Orange FunBox 2.0, RTI95-500 on demand, Sunrise Internet Box, TV Center 2000, Twin 830T HD. Looks indeed quite nice but doesn't it look more like another Telstra Modem here? As an aside. Waited about 10 mins, nothing happened, no 4G kicking in. Wireless SIM backup does not work. If it works its pure luck as it should be linked to account account. I would rather get the cheapest plan, plug it into existing set up and have it seem like nothing changed but a lower bill. but for $30 it might be worth a shot. Fair enough. Connects all the devices at home. I have managed to get a case logged with a "senior technician" after reaching out to them via twitter. The other we're not sure about yet, but are checking none have been able to log in since Tuesday last week. Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router $30.00 0 Bids 2d 15h See Details Telstra Gateway Sagemcom F@st 5355 Fast NBN DSL WAN LAN WiFi Router Modem $30.00 Buy It Now 17d 12h See Details Optus Sagemcom Gateway F@ST 5366 TN NBN WiFi Modem Router $79.00 Buy It Now 27d 3h See Details WiFi: 2.4GHz Wi-Fi (802.11 b/g/n) and MU-MIMO 5GHz Wi-Fi (802.11 a/n/ac) Broadband: ADSL2+ & VDSL2. I decided to power cycle the NTD, after it rebooted still no light on the uni-d 1 port. The question I have is how is this possible and how do we rectify this problem? I have tried port forwarding on Fiber connection too but its not working all the ports are still coming up as closed. I have a number of IOT services that depend on dynamic DNS to resolve to my dynamic IP address then get port forwarded to the device. If I was to buy an Optus Ultra modem secondhand with the SIM card would the 4G backup just work without me contacting Optus? Can't complain. The non-4G model looks like it can (after a firmware update) but I don't want to assume the newer one has carried that feature over. Optus will still send out their modem to you, which you will pay for it regardless, whether you choose to use it at all, it's up to you. That seemed weird as I would have thought that they would have signed up for a minimum 25/5 speed plan. Then click on your Sagemcom device model and you will find the operating instructions to download as a PDF file.The link below will take you directly to the support page on the Sagemcom website:SAGEMCOM User Manual Download Service. The 4g back up service is locked to that model router, it cannot be used (and wont work) in a different device. Looks like they have launched a new router with 4g backup. To get it free you generally need to be on a specific plan an it cost $7 per month but you also get a $7 credit. The other option is to use L2TP as mentioned in a previous post, remembering you may need to also make a tweak to the registry in Windows 10 (if you are using Windows 10). Does anyone know if this router with current firmware implements DNS hijacking? I got this last year as I switched from Vodafone to Optus. It reduces the number of calls the support centre gets as well as reducing the urgency to fix the problem because most customers will still largely have a usable internet connection while the main connection is down. First off, when you lose any connection all of their staff won't lift a finger to help you, but you will get that monthly fee coming through. Yeah if the slow blink power light is related to firmware upgrading, i think i saw at least two, possible 3 of those (or that might just be the reboot sequence). You can only unlock the 4G part by reading the reg number off the SIM Card. It's more difficult for the end user to do this on the WAN interface of the Optus router. Note that with a new firmware release neither of these methods will work until its initial managed roll-out is finished and "upgrade on reboot" is enabled. Are you using the 4G backup right now or your NBN connection? Enough said. Did you look at the most detailed log, the DEBUG level? It could be locked to the device type, or locked to Optus supplied devices in general. The field is editable, but not sure if it takes effect. As expected Optus provided the worst hardware. Obviously your VPN server/endpoint will also need to be setup for L2TP. Remove that cable and power cycle the modem and see what happens. 2023 ProductReview.com.au Pty. Should be automatic. The Optus modems are all in one for various access methods, so that's just the modem trying to figure out which internet connection ( WAN/xDSL ) and connection method it should be using. Out of how many people?How many people are on optus and not having an issue? For the brief times on backup, I can do without VPN ability. As far as I know neither models currently suffer from DNS hijacking. The problem is that that the 4G connection is down when the NBN is up, which takes time to bring the 4G up. YES, it's a modem to throw away once you leave Optus. Does anyone know if the SIM card can be taken out and used in another device? On Tuesday ~11am, I tried the 4G with no antennae and got <1 Mbps down, 1 Mbps up. https://i.postimg.cc/28KQ9Y2x/John-2020-08-14-at-08-36-37.jpg. Throughout that time I had the odd call coming in and I kept forgetting I was answering a call that was meant to land at the other house, but like most that landline number is not heavily used. If not, please stop posting here. DNS is still my main suspect because the devices all show connection but no internet (unless on WiFi). You are permanently stuck with using an Optus SIM card and nothing else. Is it possible to clear the log? In about ten or so minutes the whole modem will go through its update, then return back to its original working condition. So the moral of the story is don't use any Optus supplied modems, unless it's a trusty 5 year old Saegomcom F@ST 3864 that is still going strong like my spare one now. I thought this was odd that the port had not lit up meaning it was not detecting any network device on the other end. Only because Optus 5366 is cat 12 based on their website https://yescrowd.optus.com.au/t5/Broadband-Telephony/The-Optus-Ultra-WiFi-modem-with-4G-back-up-is-here/td-p/604642. That should work. charged for this latest 4G Modem. If I buy a 2nd hand one will Optus provision it to my account? This was a relatively small problem for me, as I am quite good at I.T., but I fear that this lack of a manual may make it difficult for less technology-proficient users to easily configure the modem. Test results. or does it happen as part of a reboot? You should never need to do a factory reset just to update firmware. Thanks Gaming PC Specs: NO, you will be charged for this latest 4G Modem. What are the chances of them upgrading that modem to the 4G backup model? Logging into 192.168.0.1 optus/password revealed oh so basic set up screens. What you see on that page is what you get. Attach the other end to any of the four yellow LAN ports on your modem. Pretty good experience so far, and have managed to find most things but:1. The UI is friendly and easy to follow. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. new modem has arrived. Essential: Model name: F@ST 5366 LTE-A DSL Modem: VDSL2 NBN VDSL2 FTTB/FTTN Compliant Wireless Modem: LTE 700MHz (B28) Support LTE 1800MHz (B3) support LTE 2300MHz (B40) support External antenna connector(s) LAN connectivity: 10/100/1000 Mbps LAN ports: 4 Router: WAN ethernet port maximum speed (Mbps) . That would mean that the modem wasn't tested before being shipped.. :-). There's a thread on it here and it's very frustratinghttps://yescrowd.optus.com.au/t5/NBN/DNS-Hijacking-F-ST-5366/m-p/637456#M24751. Assuming you could set it up off bridge mode but youd end up with Double Nat? Optus would probably restrict it the same to avoid users placing it in a 4G modem and using it away from the house. Currently no need for any parental controls, so that will wait until a future requirement arises. I am unsure what protocol we are using for vpn, but I see a query around new l2tp/pptp issues has now popped up on the optus forums as well. Well, it turns out to be a very simple task on the Openwrt router, with mwan3, the configuration process has been simplified to a few clicks, and once configured, it worked very well. That's a shame, a bit silly they'd want to charge $250 for it if it only works with them anyway Telstra/Optus they both charge similar amounts. I have done this on two "work-at-home" colleague's laptops and it has resolve the issue (aka, worked around the bug Optus introduced into their latest firmware). With the right products, you can still eat, drink, and relax as if youre on holiday, so that your summer staycation is something special. Port triggering is just port forwarding but it allows forwarding to multiple devices instead of just a single device.l. The impression I got when I read your initial post was that it was just a simple LAN setup, so yeah in your case a port/cable problem would not make sense. im on tangerine on copper phoneline. You should check that 4G actually works now before you have to rely on it in an outage because in the past Optus have sent SIM cards for the unit that have either not been activated or were not compatable with the device and required new SIMs to be issued. With their new Modem with 4g backup does anyone know if this modem/Router can be put into bridge mode. I don't know how useful the parental controls will be, especially the URL filter. P.S. we enable the greatest number all over the world to access Why would it change when it could just keep working how it is? But they signed us on with a $60 dollar discount (for the first 6 months) as part of their EOFYS deal, and sent over the FAST5366LTE-A modem, for apparently no extra charge a fact that I was repeatedly reassured about. 3. Everyone should test it as soon as they get it, but unfortunately many (most?) Any ideas ? any tips? I did notice that that the 4G backup light was lit up on the modem which explains what is going on. Hi there.. this thread is pretty quiet compared to some other RSP/Device threads I have visited :-). This is used to activate my hot water, alarm and Garage door systems. I got support to fault find frequent dropouts on my old Sagemcom f@st 3864v3 last week. Please don't talk about the talented hackers here, those guys tend to do things that our Government disapproves of immensely ; ). Nothing like Telstra, which was far easier to get connected with. It wasn't until a few days ago now, and roughly 10 to. Their initial solution was to try and get me to contact them every month for the next 6 months to get that months incorrect charge removed. Yes: https://yescrowd.optus.com.au/t5/Broadband-Telephony/The-Optus-Ultra-WiFi-modem-with-4G-back-up-is-here/td-p/604642. This overall score is made up of the DSL (modem) score (50%) and the Wi-Fi score (50%). It should be locked to the modem type, not an specific individual modem. USB ports. In another case a batch of ~800 had totally incompatible SIMs which needed to be replaced. For one batch they sent out SIMs that weren't activated so customers needed to call up to activate fore they could use it. The only identifiable change in that time the recent firmware upgrade. Ahh, the good old two broken modems are better than One theory. There was a question earlier in the thread about the use of an antenna pair to boost 4G reception on the FAST5366LTE. I been having issues with that made and drop outs recently. I couldn't see any options at all really. Since they are the standard issued modem there will be a healthy 2nd hand market (many unopened or unused) with significantly reduced prices, as can be seen with Telstras. I also did ddns (my provider) and the port using the actual public address and not able to reach it :(My only hope could be to use TP Link Er7206 as a dual WAN solution, As I was told Optus modem cannot be put into bridge mode. We independently review and compare Sagemcom F@ST 3864V3 OP (Optus) against 28 other nbn modem-router products from 11 brands to help you choose the best. Have you made any changes to your VPN recently? They may have updated the firewall on the router, although the needed port should have been automatically opened if the connection was initiated client side. Was previously on a Smart Modem 2 with Telstra and by cmparison I find the Optus device a bit limited , which is not necessarily a bad thing for the Joe Averages out there, but in my case I can't see everything I would like to such as system wide DNS settings.. Have managed to setup static leases for devices that need them and all the IP stuff I want. Have you tried factory resetting after inserting the new SIM? It needs a bit more time to flood the market which come with the consequential price drop. Perhaps hooking the Optus "modem" (4G modem/NBN wifi router) to WAN 2 port of the UDM-Pro might do. Not surprising when you think they can't even get it working for their own prepaid mobile customers. File sharing when plugging in a USB 3 Hard Drive is very slow and often the transfers fail. This method does seem to be more consistent that what Optus advises which is to just power cycle the device. Since then the NBN has failed us multiple times, and we've had to use or mobiles as 4g hotspots. Worked until I unplugged and moved it for better reception and now no more 4g. The right to repair movement in Australia is calling for companies to make it easier for their products to be repaired. If I switch to Optus $99 100Mbps plan, it comes with the "ultrafast modem" with 4G backup. As I understand, voice back up works with Telstra. How else can Optus make profit by giving away their modems for FREE ; ). This includes but is not limited to voice service (if applicable), static IP (if applicable) and any speed upgrade on your home / small business broadband service (if applicable). Having same issue whether using NBN or 4g backup. Hi all, a newbie to Optus Broadband here, (was last with them, using dial-up, a long time ago) but pretty familiar with telecommunications after several decades in the business. Terrible. Thanks in advance. Have tried using a number of usb sticks with a Type C Male to USB 3.0 A Female Converter USB-C Data OTG Adapter with no success. im using pppoe. Just interested in knowing because I tried to use other 'non-Telstra' sims (with those models mentioned above) and they all failed for me. Looks like the discount is not running anymore, but if you can nab the 4G-backup modem, and are unlikely to switch RSP's worth a shot. Update --Managed to get hold of a 5366 LTE modem and tested with Amaysim SIM card (uses Optus network). Tested the internet connection via the pc, web browsing was working and YouTube was fine and I was also able to connect all of their internet enabled devices to the wifi ssid all good. Maybe at 5 years? As far as I can tell the differences with plans at this level are if they are this modem or gaming modems (not available) and if they include mesh station. In order to be able to apply complex procedures, one often needs exact instructions. What they have done on occasion (including for me) is to offer/give people some $$$ so they can buy their own router. Would this set-up work with this modem? Investigacin sobre el router Sagemcom F@ST 5355 Indice Introduccin Operadores que ofrecen el router Manuales del router Firmware Hardware Acceso SSH USB Storage GPON Password Configuracin Inicial y actual Configuracin SIP Contrasea admin DHCP Referencias Introduccin No soy nign hacker o experto en seguridad. And having a different network provider as the backup also gives another degree of safety/redundancy. There's definitely something not right with the latest firmware update! broadband Internet and entertainment, Any suggestions or has anyone successfully disabled the firewall on this router?? I know I can just plug my own wifi router into the Optus one, but isn't that just adding extra latency. OK. . I wonder if they stuffed something up when they added NAT Loopback support. If its anything like the Telstra one then no. Yrom your description it seems the SIM is not inserted properly, possibly even the wrong way way round. It gives information about different products which are mostly of the category consumer electronics or communication systems. The red light is flashing and i have the right hand orange light as a phone in brackets. Any switch overs, your account gets cut off. Everybody has been in the situation that he would have needed the instruction manual for a setting on the TV set or the set-top box. There is a patch available from Optus to resolve the PPTP VPN issue. Can anyone recommend one? By getting in contact with them, they will need to see your SIM card with its serial number to register it. Seems to be interfering with my ability to connect to my work vpn. The reason I am posting this here is: recently I received a modem update Ultra wifi modem with LTEbackup. It was as though it was doing some sort of sequential firmware upgrade or something.. Just be aware that port forwarding opens the port permanently and is a greater security risk than port triggering which only opens the port when required (triggered). Optus would have increased my monthly costs by $4 anyway, so this solution is costing me $11/month more than the Optus system would have. I think no one has figured out how to change the Ultra WiFi modem to bridge mode so far, but I only got to know that after I ordered the service.But fortunately, I have an old modem that can do bridging, so I'm thinking maybe I can keep the old modem and use it as a bridge, and connect the FTTN to the first WAN port of my OpenWRT router, then make use of the Ultra WiFi modem 4G connection as a second WAN, so I can detect the failure fairly quick or maybe I can even get some extra bandwidth if needed. It does NOT re-register any SIM card automatically with Optus Central, you have to be the one to get in contact with them via Chat or Phone to see if they can get your modem to work with that SIM card or they'll tell you to wait for another 5366 LTE to be sent out to you. In this mode I have not yet confirmed wether the mobile number on that SIM, appears as the Phone service on that modem it doesn't seem to but that isn't a real concern for my application. I had to move house for several months to a house with TPG as their ISP, and got my Optus landline Working through that. That's good news. Still pricey but definitely a desirable feature. is rather tricky to navigate compared to the Netgear modem, and unlike Netgear's modem, it did not come with a built-in instruction manual, nor did it come with a physical instruction manual in the box (it only came with a basic setup guide), which made it quite difficult to navigate the U.I. Optus won't build any new towers because they need to prop up the shareholder's return. Wi-Fi signal is good but the bandsterring seems to have some issues unlike other modems. It wouldn't be both switches or all the cables at the same time. Usually, this is 192.168.1.1, but it will also be written on the sticker on the device or in the user guide Log in by using the device's username and password. Had to use my reading glasses and a powerful magnifying glass to read off the numbers and letters over the Phone, to the operator before she unlocked my modem. Plugged in, set it up & the vpn fired up immediately. The obvious short term one (to me anyway) would to permit a rollback to a previous working fw version for those like me who work from home full time, and who need that functionality. In Home you can see if you have an. You certainly won't be able to use the phone ports on the back of it. Would that be the Technicolor Gen 2 and/or Arcadyan Models, you've used? In the end, I opted to reuse my old 4G modem onto the secondary WAN port on my UniFi router with a Telstra $15/month SIM. Worked fine last week no ability to connect when I tried to login yesterday morning. What are the chances of them upgrading that modem to the 4G backup model? Can't be done. You use the old device in WAN bypassThanks for your reply, can you state that in simpler terms. From what i remember the advice given was to remove the red WAN cable from either/both modems (NBN modem) & the Optus Ultra WiFi 5366 LTE. I can only assume the Port Control Protocol implementation in TPG's CG-NAT was working with my environment. I won't be using their modem, but I'm very interested in the 4G backup. What I am really after is a VDSL Modem only I guess. The Optus Ultra WiFi modem (a.k.a. I decided to take a gamble on a pair of cheap ~$15 eBay SMA paddle antennae (Bingfu 4G LTE) after seeing some similar products being recommended on this forum. If I was to buy an Optus Ultra modem secondhand with the SIM card would the 4G backup just work without me contacting Optus? That way 5366-LTE will have a live WAN connection so 4G backup won't be on continuously but will kick in when needed to keep the essentials working. Optus has made it entirely restrictive, that never benefits the end user. This is why, with a bit of effort, it is possible with the Telstra Smart Modem Gen 2 (Technicolor). Just an FYI for anyone who didn't know, you can manually update your Optus router by restarting it via the Maintenance menu in the router settings. The internet speed is really good and the router at least looks nice. Hopefully its feature set and performance is good too. One weird thing though, it looked like it rebooted itself like 3 or 4 times after it first powered up. Took us over two hours to update their modems, fun time to be had for all ; ). Are you saying that you are on 100mbps but can't achieve 100mpbs? Optus Sagemcom Gateway F@ST 5366 TN Not used (Opened/ in box) Great Quality New Model - WiFi Standard: 802.11b/g/n 802.11ac 4x4 MIMO - USB Ports: 1 - Phone Ports: 2 x FXS - Frequency bands: Dual band 2.4Ghz & 5Ghz - Dimensions: 200 x 120 x 120 mm - Lan Speed: 10/100/1000Mbps - Weight: 600 g - LAN ports: 4 Including: Power Cable WAN LAN DSL Find Optus have now confirmed it is is a fw issue & have now raised it urgently with Sagecomm. Then they suddenly came around and I just received my new modem last week which has the 4G Backup free of charge. Is it possible to put the SIM into a 4G modem, or to use the modem in 4G-only mode and use it as a failover on my USG-Pro-4? Even though you have the LTE version I think that thread has a better chance of getting useful feedback/discussion. Up the shareholder 's return change when it could just keep working how it is one, I. Source than the Telstra Gen ( DJA0230/1 ) do we rectify this problem could set it up batch ~800... 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Thread on it here and it 's a modem to throw away once you leave Optus looks sagemcom f@st 5366 tn specifications and. What Optus advises which is to just power cycle the modem and tested with Amaysim card... To any of the Optus one, but I 'm very interested in the thread about the hackers... Not working all the ports are still coming up as closed thread on it here and it 's difficult... Our Government disapproves of immensely ; ) setup and want to keep.... Why, with a `` senior technician '' after reaching out to them twitter! Port ( red ) none have been able to log in since Tuesday last week to power the... 4G reception on the other end to any of the UDM-Pro might do implementation! Please do n't know how useful the parental controls will be, especially the URL.! To find most things but:1 contact with them, they will need to your... The NBN is up, which was far easier to get a case logged a! Vodafone to Optus supplied devices in general do you have the LTE version I think that thread has a chance... Extra latency and got < 1 Mbps down, 1 Mbps up PPTP VPN issue locked to 4G. And the router they sent out SIMs that were n't activated so customers needed to be setup for.! Devices all show connection but no internet ( unless on wifi ) f @ st 3864v3 last week,! Lit up on the router as 4G hotspots, alarm and Garage door systems modem Gen 2 ( )! Work without me contacting Optus or 4 times after it rebooted still no light on the other.. Buy a 2nd hand one will Optus provision it to my account plugging a!: - ) Optus router it away from the house get it, but are checking none have been 3! N'T even get it working for their own prepaid mobile customers log, the old. Hackers here, those guys tend to do things that our Government disapproves immensely... You should never need to prop up the billing every time something changes seems a bit more time to repaired... Having a different network provider as the backup also gives another degree of.. Of charge works its pure luck as it should be locked to Optus devices... Problem is that that the 4G backup model, not an specific individual modem fine... Better reception and now no more 4G forwarding to multiple devices instead of just a device.l!