Please note that if purchasing tickets on the morning of an onsale that patrons purchasing tickets for the show going on sale will be given priority.

This field is for validation purposes and should be left unchanged. The will-call window is located on the plaza level 4th floor of Heritage Bank Center facing Great American Ballpark) facing Great American Ballpark.

Heritage Bank Center is an indoor Arena located in downtown Cincinnati, Ohio along the banks of the Ohio River. Heritage Access Line (800) 423-7503 M–Th 8:00 am–5:00 pm Debit card dispute process (PDF), Credit Card Service Center Apply online for your new account and join the Heritage Bank family, we'd love to have you. (888) 505-9150, Lost or Stolen Debit Card & Fraudulent Transaction Reporting The safety and health of our employees and customers are our top priority.

Please note that patrons purchasing on the morning of an onsale can only purchase Best Available Seating.

The main box-office is located on the plaza level (4th floor of Heritage Bank Center facing Great American Ballpark). We cannot guarantee that your tickets are valid and cannot guarantee admittance. Jonesboro, Georgia 30237. (360) 705-9150

Your tickets cannot be replaced if lost or stolen. Make an Appointment.

     Select #6 for fraud

Heritage Bank is a division of Heritage Southeast Bank. MyCardStatement.com, Lost or Stolen Credit Card & Fraudulent Transaction Reporting Thank you for your patience. ©2020. Lynnwood, WA 98087 Locations & Hours. All Rights Reserved. After hours: If you need support with Online Banking, you can reach a Customer Support Representative during normal business hours by dialing 678-284-3433. Get in touch with us, find tools that let you take care of your own accounts, and get answers to the most frequently asked questions. Please be cautious when purchasing tickets from any source other than Ticketmaster!

Box 935 You may access the plaza level by utilizing the steps surrounding Heritage Bank Center and Great American Ballpark or by entering the security entrance (corner of Mehring Way and Old Broadway) on non-event days. P.O.

Just show that card at the entrance along with a photo ID; they’ll swipe it to find your purchase and print a seat locator slip.
Email. Box Office. In our customer service section, you’ll find the information you need to get in touch with us, tools that let you take care of your own accounts, and answers to some of the most frequently asked questions about our services. Some events or price levels may utilize paperless ticketing, or credit card entry. (253) 472-3333, Service Center Hours (800) 455-6126 Customer Service Center (800) 455-6126 (253) 472-3333. All rights reserved. F 8:00 am–5:30 pm

Anyone with a General Admission ticket must enter the building via our General Admission entrance (located near the corner of Mehring Way and Old Broadway - at River Level). Revoked tickets are not valid for admission and are non-refundable. Please complete a short survey to let us know how we are doing.

(800) 455-6126 If you need support with BillPay or BizPay , you can contact a Customer Support Representative anytime between 7am and 1am EST, seven days a week by dialing 1-866-971-0106. 24/7 telephone banking Find a location. © 2020 Heritage Bank Center.

Service Center Hours M–F 7:30 … If you have any questions or need assistance, please email us at info@heritagebankcenter.com. Click Here for a message about Coronavirus/COVID-19 from Heritage Bank Center. You may access the plaza level by utilizing the steps surrounding Heritage Bank Center and Great American Ballpark or by entering the security entrance (corner of Mehring Way and Old Broadway) on non-event days.

Keep in mind that If you choose to purchase your ticket from a third party or broker: Join our Heritage Bank Center mailing list today to receive exclusive pre-sales & updates regarding events. Email, Heritage Bank ©2020 Heritage Bank.


CUSTOMER SERVICE At Heritage Bank, We Are Here To Help. Find phone numbers, email addresses and other customer service options for Heritage Bank, a community of banks in Washington and Oregon. Meet our investment management & trust services team, Investment management & trust services team. By Phone: 800-745-3000 Online: Click here. We reserve the right to revoke tickets sold by a broker or unauthorized third party. There are a number of ways to contact us and find the information you need… In our customer service section, you’ll find the information you need to get in touch with us, tools that let you take care of your own accounts, and answers to some of the most frequently asked questions about our services. Available 24/7

Our wait times are increased due to large call volumes. Sign up for the Cincinnati Cyclones newsletter as well to receive the latest updates on your hometown team. We value your opinion Some shows intended for young children (i.e.,Sesame Street Live) require children over the age of one to have a ticket.

Email, Business Online Banking After the initial onsale has been completed, all other shows will be able to be sold. These procedures include 6 feet spacing between customers, employee PPE in public spaces, and wellness checks as employees enter the building.      Select #2 for lost or stolen

Heritage Bank Heritage Southeast Bank, Member FDIC. here or call us at 513-421-4111. (800) 455-6126 You must have valid photo ID and the credit card used to purchase the tickets.

There is NO TICKETMASTER SERVICE CHARGE for tickets purchased at the Heritage Bank Center Box Office. Steps will also be taken after every box office transaction including disinfection of interior and exterior window workspace, computer, keyboards, and pens plus the box office attendant will change gloves with each new patron.

The main box-office is located on the plaza level (4th floor of Heritage Bank Center facing Great American Ballpark). (800) 455-6126 Those patrons are also subject to a lottery to determine line order.

Our General Admission gates open two hours prior to the start time of any event that offers General Admission seating. Customer Service Center (800) 325-3678, Personal Online Banking

Most events do not require a ticket for children under the age of two. However, in order for a child to have his/her own seat, a ticket is required. This first-class, state of the art facility hosts over 100 events each year and serves as home for the Cincinnati Cyclones.

F 8:00 am–6:00 pm 14807 Highway 99

Sat 9:00 am–1:00 pm Contact us today using this form and we'll get back to you with all the answers in no time! M–Th 8:00 am–5:30 pm Available 24/7 Available 24/7

M–F 7:30 am–6:00 pm In these cases the card you used to buy your ticket is your ticket. To inquire about specific events, please call 513-421-4111. During this time, Heritage Bank Center will be operating under heightened disinfecting procedures. If you have any questions about this service you may view Ticketmaster's F.A.Q. Location / Hours  Ticketmaster Locations  Will Call Procedures  Credit Card Entry  General Admission Entrance  Children's Admission  Third Party Ticket Policy, Our Box Office is currently closed due to the ongoing COVID-19 Pandemic. There are a number of ways to contact us and find the information you need…. (727) 570-4881 (International: Please call collect) Tickets may be picked up at the Will Call window two hours prior to the start time of an event. Please do not include your personal account information. (253) 284-2041


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