So we put together How Do I Cancel My Sirius-Xm Service? Call customer service. For a better experience, please enable JavaScript in your browser before proceeding. I'd thought this online form had been active for the past few weeks since most people started working from home. SiriusXM asks users to call 1 866-635-2349 to begin the cancellation process. I keep it because I cut the cord years ago and it lets me keep up with the news of the day. After the first 12 months, this plan will automatically renew and bill at then-current rates, until you contact us to cancel, which you can do at any time. Request refund for subscription remaining: 5. I liked Sirius, but I am happy with Spotify premium. Good to know, thank you. The more people that use it, the better it gets. When you are ready to cancel your subscription, you are required to contact the sales team at Sirius directly. Took me a month to realize I wasn’t driving anymore lol. If your decision is prompted by any issues on their part, they may help you solve it allowing you to keep using their services. . Got a promo offer for an extra free three months, however it seems like you have to call them to cancel and can’t do it online. Use Cancellation Form SiriusXM is an internet radio service that requires customers to subscribe to a predetermined package for a specific period of time. Yeah but in the end, you're the boss, if you persist, they will cancel you. The transfer fees vary from one package to another. I cancelled a week ago via the online form as my 6 month extended trial was ending on 4/7. I am wondering what the online cancel does if you cancel a free trial before it actually ends. This includes a trial subscription. But it seems like they put up a hard fight when you want to cancel. You are not responsible for the poor customer service of your employer. I have a SiriusXM trial in my car and it’s about to end next week. It's about time. The pandemic is rippling around the world with unintended, and yes sometimes positive, repercussions - like this one. While the wait times may be longer than usual, you can call us. They also have some ala carte, Latino, and streaming options available. Jenny: Your account, can't be canceled through the online account center. We launched a special 24/7 channel dedicated to providing the latest information and expert advice about the coronavirus so you can stay informed and prepared. Yeah, not what I wanted... hitting the cancel button instead then I guess as it's about to charge me $30 for a month. Jenny: Well, we need to be sure that you're handling all the options for your subscription, Me: you know what i want and need? For the next 12 months, you are eligible to receive our Select package at a promotional rate of $60, plus fees and taxes. A Siri Remote Alternative For $30 (Function101 Button Remote). good luck to all - this way of doing things is really terrible, as it is also done by cable TV, mobile phone and other companies. Press J to jump to the feed. I didn't have a trial, but rather I had a subscription, I cancelled 6 months into my subscription and they refunded me the difference. If one radio has a trial subscription, it is impossible to transfer it to another radio. If I want to add a second vehicle, they want basically an entirely new account for it, at full price. You can haggle. Now with covid I barely drive and streaming would be extremely useful (the sales person asked about if I used streaming, I said that I didn't use it much, which was true at the time, she didn't inform me that this feature will be removed). Customers have several different packages to choose from including, family and business plans, and of course boat and airplane plans. The site gives me the option to login and cancel but only provides me with options to upgrade my account or update the billing terms from monthly to yearly. Best of luck and please let us know if you successfully resolve your issue with guidance from this page. The chat rep sent me to a supervisor who canceled my service without any issue. To avoid losing you as a costumer, during this period, we have approval to offer you some of our best offers. Check out the instructions above to cancel your SiriusXM membership. SiriusXM Guardian. jenny, it's ok that you need to upsell, but please do not defend a shady way of doing things. Answer. i understand it's your job and that you must comply to the internal rules but i am sorry for you to have to do it. You maybe able to transfer your service to your new vehicle. I agree Sirius is a huge pain to deal with. Just stick to your guns, they will cancel it eventually. You can lock in this rate for the next 12 months and enjoy SiriusXM in-and-outside of the car. The officially-unofficial gathering place for Sirius, XM and SiriusXM satellite radio listeners, broadcasters and fans. Moving Your Subscription to a Different Radio. Sounds like the automatic email system got your message but that doesn’t mean the foreign support center will actually cancel it properly and knowing the stellar company that this is I would bet you get charged anyway. Hearing some of these comments just make me think that some expectations of this online form. Request Confirmation # These descriptors might show up on your bank statement: SIRIUSXM.COM; SXM SIRIUSXM.COM/ACCT; SXM SIRIUSXM.COM/ACCT NY; 888-635-5144 NY: SXM*SIRIUSXM.COM/ACCT 888-635-5144 NY; CHECKCARD SXM*SIRIUSXM.COM/ACCT 888-635 … Is there anything besides Howard worth it. This is the best price I can offer on our Select package. Once these customers are gone they will never be back because if their stupid policies. The primary reason I subscribe is for coverage gaps where terrestrial radio doesn’t reach. Companies like Netflix and HBO have learned it long time ago - easy canceling and easy subscription totally pays off. Will now try the privacy.com option mentioned previously. You do not need to cancel your service if all you want to do is to change or transfer your subscription. If you would like to cancel your Sirius-XM service, you should contact the support team. Financial Conduct Authority Reg Nr: 794952. This channel is available in and outside of the car. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. I just don't get it. If streaming service is currently free, why are monthly subscribers still being billed? If, however, you are certain that you would like to cancel your subscription, there are many ways to contact Sirius-XM. The Select Package gives you access to 140+ channels, including commercial-free music, world-class news, a variety of exclusive artist-dedicated channels and the ability to stream online through our app, website, or streaming devices like Alexa and AppleTV. They use all the tricks to prevent people from canceling their service, however they have to realize they cannot keep them forever. You are required to pay a one-time fee to complete your transfer request. $60 for a year with free streaming. Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. I would like to cancel my subscription. I was on the $8.00 a month streaming trial. I actually screwed up and didn't cancel before my full rate renewal but it let me cancel online and actually gave me a prorated refund!
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