• What is the money-back policy of FedEx? Today, I start my new relationship with UPS. “Everybody’s so frustrated. It has been in Oak Park for 7 days now.

Issues from Oak Park here as well. I'm going to go cross my fingers, legs and eyes now for good luck... Well, now you have me all anxious! It was on the truck for delivery today, I ran out to greet the FedEx guy and he didn't have it, he said another driver was doing the same route and must have it. I could drive to Hutchins and get it faster. General Acoustic Guitar and Amplification Discussion, Building Stories, One Guitar at a Time: The Story of Emerald Guitars. They didn’t have the package and then we’re up here again and she’s saying that the packages are just sitting on trailers so they don’t know when they’re going to come off the trailers,” said FedEx Customer Tiffany Moor. (CBS DETROIT) – The weather is not the only thing leaving these people heated. So I've been sitting here constantly refreshing the tracking and it just changed from "out for delivery" to "scheduled delivery pending no scheduled delivery date available at this time." Read reviews of the fedex location and apparently it's a very common issue that they either push delivery … I thought it completely reasonable that it would simply show the next day. Customers say they are fed up with FedEx after numerous attempts to pick-up packages end with disappointment. Fedex Delivery Status Changing from Today to "Pending" So I ordered the M carbon fiber and alcantara trim online and it said it was going to be delivered and current tracking status is "on fedex vehicle for delivery" but just now the delivery date changed to "pending" and it states "No scheduled delivery date available at this time." Package shipped 6/7/20 from Oklahoma to be delivered to Arkansas. This thing is amazing! They’re accusing FedEx Ground in Oak Park of bad customer service and failing to deliver packages on-time. Looks beautiful with the cat ornaments. is this code for they lost the package? I’ve had an account with FedEx for 22 years. There should be no "take backs" once those three little words (Out For Delivery) have been written. My package was sitting at the facility 10mi from my house for three days. My cats Keoki and Devon seem less impressed. Please expand your tracking to monitor shipment's progress, and allow 1 to 2 business days for tracking to update. Saturday 29th I looked up status and it strangely said something about change of address and hold. It’s just sitting here and you can’t get your package and they’re not willing to help you,” said Rush. It was on the truck for delivery today, I ran out to greet the FedEx guy and he didn't have it, he said another driver was doing the same route and must have it. I then received a call from a diff cust rep advising me that she would contact hub and resolve issue (same thing other rep advised me of earlier).

Glad you got the guitar. ©2020 CBS Broadcasting Inc. All Rights Reserved. By viewing our video content, you are accepting the terms of our. This is a box of food and needs to be delivered promptly.

For the 7th time in two weeks I have a box at FedEx in Oak Park Michigan that is late for delivery. © 2020 CBS Broadcasting Inc. All Rights Reserved. Our sympathies. At this point it would be impossible for me to ever trust FedEx again. 8pm came and went. I contacted 1st thing Mon morning Aug 31st. Customers are encouraged to continue to track orders online. Most shipments come from CA to MI. Worse case (hopefully) you can ask that the guitar be delivered to the local Fedex store. “We came up here last week. Actress Patricia Heaton Opens Up To Dr. Oz About Why She Made The Choice To Quit Drinking, Libertas Christian School Sues To Stop Closure By Michigan Governor Whitmer's Administration, Stimulus Check Latest: Revised HEROES Act, Passed By House, Includes $1200 Payment; $600 Additional Unemployment, Woman Found Alive At Funeral Home Dies At Detroit Hospital, Sheriff: Woman Found Dead In Rochester Hills Pool, Experts Say Near Earth Asteroid Due To Come Within 300 Miles Of Earth In November Not A Concern Yet, New Poll of 2,289 Voters In 4 Battleground States: Michigan, Ohio, Pennsylvania, And Wisconsin, Mother Of Slain 6-Year-Old Says She Knew Suspect, Michigan Man Went To ‘Most Racist Town In America’ Holding Black Lives Matter Sign Faces Racist Language, Workers At Four Seasons Nursing Home Walk Off Job Over Covid-19, Labor Concerns. Hope your waiting is soon over and you can move on to playing and then perhaps reviewing here. In the future, as long as I am given a selection for shipping on websites, I will never use FEDEX ever again! Everything goes like clockwork, then it grinds to a halt in Oak Park. There is no recourse here for customers. I just picked it up from Fed Ex. The shipping history for package says same thing with two updates each day one at 1:20am and then again at 1:pm with in transit at tracy hub facility and scheduled delivery pending. Wow, now I see what you guys have been going on about. I've been sitting here at home all day, anxiously awaiting the delivery of my (new to me) X7 Select koa Emerald guitar that I bought from a fellow AGF member. “It’s like do I reorder these things or do I wait to receive them but they can’t tell me when I’m going to receive them,” said Moor. The FedEx Express international packages are supported with a money-back guarantee policy. So in some cases, "pending" is nothing to … The shipping history for package says same thing with two updates each day one at 1:20am and then again at 1:pm with in transit at tracy hub facility and scheduled delivery pending. I understand things have been hectic and workload has increased during these trying times but UPS, USPS, Amazon has not skipped a beat in their deliveries. I did this for my Lucky13 (twice), and then I went by and grabbed it because I couldn't sit at home and wait to sign for delivery at the time. My business uses FedEx almost exclusively.

FedEx corporate officials say the company is working to restore service levels.

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She advised that they would contact hub and have them deliver it. That is a beautiful guitar. It is not isolated to the facility above. It’s like you can’t do nothing. Then it gets sent across state 300 miles away. My last three fedex have been similar. Our tracking states its been on the fedex truck out for delivery since 5/22 and its now 5/28. Word about the tardy deliveries was shared on social media where comments of frustrations flooded timelines accusing FedEx Ground of holding-up shipments for weeks.

This hub has major problems. The shipping agency released a statement saying in part: FedEx Grounds is experiencing a surge of package volume due to e-commerce growth during the current pandemic that has resulted in temporary service delays for some packages in the Oak Park area. Spoke with rep who advised me that it shows that I should have had package delivered Friday and then tried to lie saying Tracy hub has had some delay issues and I elained that it could not be that as it was on truck for delivery and has been at hub since Thursday. Pending Shipments cannot be saved for FedEx Express Freight shipments, return shipments, or shipments that have been scheduled for pickup. Now it’s showing no date available and has been handed off to a third party for delivery. Pending Shipments expire 10 days after creating the shipment, or the future date you selected when creating the shipment. For me I got a package that should've been delivered yesterday and has been on the truck supposedly for a couple days, and the delivery date is now pending. 2 weeks later it finally showed at my door.

fedex tracking - scheduled deliver is "pending"? FedEx uses this status to begin its logistic functions to get a package from the location to the intended destination. It applies to all kinds of postponement items. Come on, FedEx - get that beautiful instrument delivered!

That ain't right! This data field is FedEx's estimated delivery date based on the location of the first scan (NJ in this case) instead of the return address. This box should have been delivered over 10 days ago. I just encountered a delivery delay with my recently purchased. I had a 3 box shipment show scheduled delivery date, then changed to pending. It is now Tues Sept 1st and no package yet. Package sitting in Hutchins, Tx, which is northeast Texas, near the Arkansas border since 6/9/20 with no movement. The Kernersville, NC hub won’t even pick up the phone.

We had another package that was weeks late a couple months ago and were told Oak Park facility had flooded. Thanks Jim, I just called FedEx and he says it still should arrive today. FedEx is currently experiencing very high volume due to the increase in deliveries during the ongoing COVID-19 crisis, for which reason, tracking may say "pending" or "No scheduled delivery date available at this time." Yay!!!!!!! “I would never use fed ex again,” said FedEx customer Tricia Rush.

For a while it said it would get delivered on Saturday but after the switch to pending nothing has happened. This appears to be a fedex failure of unknown causes and it has to do with their failures as UPS and USPS are not having these types of issues. Tuesday, customers brought their concerns to staff at the Greenfield location looking for answers and packages but walked away with neither. Customer Service can’t track it now. This is a fact not an accusation. I am here in California and had package arrive at Tracy CA hub on Thurs Aug 27th 2020 and on Friday it advised on truck for delivery by 8pm.

Was out on the truck for delivery too days ago, the day the bad storms rolled through. Don’t know if this is still causing issues but this is ridiculous. It was very thoughtful to buy an instrument so well coordinated with your furniture and cats. - posted in Public House: I ordered something from B3 and for some reason its sitting in western NY and since Saturday the delivery date has been pending?



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